[Solved] Unable To Login To Cpanel After Changing Password.

[conor1]

Yesterday,I changed my password and then I tried to relogin. but it said the password was incorrect.

 

I was sure that I was entering the right password but it seemed to be wrong,then I tired to reset it again but no email came,then again and still no email came.

So now i'm stuck with no access to my account.

[Byron]

Please post the following information:

• Your cPanel username
  
• Your main domain
  
• The server that you are on
  

[conor1]

conor1

http://dsiclub.heliohost.org

server:johnny

[Byron]

Ok I've reset your password and emailed it to your gmail account.

 

[conor1]

Sorry,I didn't receive the email.

[Byron]

Check your spam folder. i always send a BCC to my email accounts when I reset a password. The same email I sent you went straight to my Inbox.

 

[conor1]

Nope,not there either.

Are you sure you sent it to dsiclub2@gmail.com ?

[Byron]

That's not the email address that registered that account. I have to send it to the email address that registered that account.

 

[conor1]

[Byron]

None of the ips you posted with match the ip that registered that account.

 

The last login shows that it was on 2012-07-15. Evidently you were getting it right at one point. Try logging in again.

 

[conor1]

Seriously they don't?

I just tried and it still won't work.

I'm using the same internet connection.

Actually I just remembered something.

After changing my pass the new pass didn't work I reset my pass from the login I got an email then entered the confirmation code loged in then changed my pass again and then the new pass didn't work,after that I reset my pass again but no email.

Can you reset it through my contact email instead?

 

 

 

[Byron]

Tell me when you created the account and I'll send the password to the new address.

 

 

[conor1]

last year.

[Byron]

Come on, "last year"!? Can't you give me a month or date?

 

 

[conor1]

Sorry,I can't remember the exact month but it was past April 2011.