swarner Posted July 12, 2012 Share Posted July 12, 2012 I am able to reactivate my site (domain=hydratech.com) with my username but am not receiving a password reset email after requesting it with my username. Am I doing something wrong? Link to comment Share on other sites More sharing options...
Byron Posted July 12, 2012 Share Posted July 12, 2012 Please post the following information:Your cPanel username Your main domain The server that you are on Link to comment Share on other sites More sharing options...
swarner Posted July 12, 2012 Author Share Posted July 12, 2012 Username=swarnerDomain=hydratech.comServer=johnny (reasonably sure, based on nslookup since my notes have disappeared from the "safe" place I had them in) Link to comment Share on other sites More sharing options...
Byron Posted July 13, 2012 Share Posted July 13, 2012 I can reset your password but I'll have to send it to the email address you registered with. Will you get the email at that address since it's the same as your domain name? Link to comment Share on other sites More sharing options...
swarner Posted July 14, 2012 Author Share Posted July 14, 2012 That should work, unless something is somehow munged in my account profile. Link to comment Share on other sites More sharing options...
Byron Posted July 14, 2012 Share Posted July 14, 2012 Ok I've reset your password and emailed it to the email address you registerd your account with. Link to comment Share on other sites More sharing options...
Recommended Posts