swarner Posted July 12, 2012 Posted July 12, 2012 I am able to reactivate my site (domain=hydratech.com) with my username but am not receiving a password reset email after requesting it with my username. Am I doing something wrong?
Byron Posted July 12, 2012 Posted July 12, 2012 Please post the following information:Your cPanel username Your main domain The server that you are on
swarner Posted July 12, 2012 Author Posted July 12, 2012 Username=swarnerDomain=hydratech.comServer=johnny (reasonably sure, based on nslookup since my notes have disappeared from the "safe" place I had them in)
Byron Posted July 13, 2012 Posted July 13, 2012 I can reset your password but I'll have to send it to the email address you registered with. Will you get the email at that address since it's the same as your domain name?
swarner Posted July 14, 2012 Author Posted July 14, 2012 That should work, unless something is somehow munged in my account profile.
Byron Posted July 14, 2012 Posted July 14, 2012 Ok I've reset your password and emailed it to the email address you registerd your account with.
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