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Posted

a. Username: stubook

b. Server: stevie

c. Main domain: studybook.com.ar

 

I was browsing my web when the error "HELIOHOST ACCOUNT SUSPENDED" appeared. I tried to access to the cPanel and it said that there was a Force Brute Attack, I tried some minutes later and it said "Login Attempt Failed!". I restored my password, to see if it worked, but in the validation says "Password change cannot be completed: Account is currently suspended! Please contact the billing/support department.". I've tried to clean the cache but the error page still appears.

It's my fault?

I've been talking to you by Twitter and you said me to post here.

Thanks.

 

PD: Sorry if there is any spelling or gramatical mistake.

Posted

Your account was suspended for causing high MySQL load. I have unsuspended your account, but causing excessively high MySQL load in the future may result in another suspension.

 

When a user abuses one of our services, it slows down that service for all users, not just you.

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