anush Posted June 9, 2012 Posted June 9, 2012 You need not provide the IP , try using name server alone. i had a similar problem when i did with my domain. and as a member of Heliohost for past years i thank you for those words. you are welcome to the helio net wish you have a happy hosting time.
rbrock Posted June 11, 2012 Author Posted June 11, 2012 Hi again. I sent an email to registro.br and I'm at a kind of deadlock, see the response: O erro "Domínio desconhecido" indica que o servidor DNS indicado não está configurado para um determinado nome de domínio.The error "Unknown Domain" indicates that the specified DNS server is not configured for a particular domain name. Verifique a configuração dos servidores DNS em: http://registro.br/cgi-bin/nicbr/dnscheckCheck the configuration of DNS servers: http://registro.br/cgi-bin/nicbr/dnscheck A configuração estará correta quando a resposta for: "Autoridade sobre o domínio".The configuration is correct when the answer is: "Domain Authority." O problema deve ser resolvido pela empresa que administra este servidor DNS.The problem should be solved by the company that administers the DNS server. It means, my http://registro.br only will accept the change at DNS server after I add the domain at heliohost, and heliohost only will accept the adition of domain after http://registro.br accept the change of DNS. WHYYYYYY?! +(
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