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Posted

ds

Johnny

dope-sheet dotcom

 

Not sure if the message below

 

We did what was required to solve any problem so this would 'Never' happen again we even stopped adding content ...It is obvious that a lot of accounts are suspended every week (Updates tell us how many)...Why do you run your service in this way it makes no sense (not intended to be rude) you must be aware of how 'Hosts' policies vary from company to company with some other hosts who require a simple log in to their forums every month to not to be suspended from a account; so without losing a entire site which has been made with much care love & attention, if you provided advice to your register users (Free or Premium) these matters would take care of them self.

 

This is our 'Third Strike' (which is a very harsh action for us to face) on your 'HelioHost' service so we guess you are going to dash our hopes of continuing our very valuable journey with our site & all hard work deleted as we can not see why you would allow us to keep our site active.We never in a million years wanted to break any rules & the first time it happened it was a HUGE shock to us & no detailed info on the problem was provided to us.

 

We really really hope not see the words "Your site has been deleted, You can go & set up another account with us if you like"

 

We are humble & wondered what our future as a website will be...We hope to be blessed in this situation...

Thank You For Reading, Listening & you time

Posted

You're account has been suspended for causing a high server load (Fourth suspension for same issue).

Something on your site is causing to much load, and that load affect all the users on Johnny.

We suspend such account to protect all the users and the server from slowing down or even crashing.

And since you didn't take actions to fix the problem, you get suspended again.

 

I don't know if your site can be unsuspended again.

An admin will need to take a look into it.

Posted

I Can not post new thread because the past button cannot appear.

So can any one help to post my Suspended account details.

 

a. Cpanel user name : jaipur

 

b. Server : stevie

 

c. Domain : jaipur.heliohost.org

Posted

@dse: this is your 4th suspension for the same reason (high server load). We normally only give people 3 chances. I would like to give you another chance but it seems your not trying to correct the issue.

 

@ANKIT JAIN: Ok I've unsuspended your account. Make sure you clean up any bad files on your site or you'll get suspended permantly.

 

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