bbb_tweet Posted April 10, 2012 Posted April 10, 2012 Hi, I moved my site from Johnny to Stevie (I've followed all the instructions from the wiki) but I can't acess it because the domain still linked to Johnny.All configs in Stevie correctly indicates my domain. My account in Johnny was cancelled, as requested in the wiki. Can you check this issue? cPanel user: serloiroDomain: sereiadoloiro.comServer: Stevie Note: has been over 48 hours. Best regards!
cl58 Posted April 11, 2012 Posted April 11, 2012 That domain is listed as being registered on Stevie.
bbb_tweet Posted April 11, 2012 Author Posted April 11, 2012 For test, I've registered a .tk domain (sereiadoloiro.tk), added as a parked domainand the "Account Queued" page from it correctly links cPanel to Stevie but on sereiadoloiro.com the "Account Queued" page still using Johnny as cPanel server. How long is this process?
cl58 Posted April 11, 2012 Posted April 11, 2012 The queued page can show for anywhere from 24-48 hours. It is not in our control.
bbb_tweet Posted April 11, 2012 Author Posted April 11, 2012 Has been over 48 hours since the I moved the .com to Stevie. I requested this at 12 noon, 8-Apr (PST).I don't understand why it still linked to Johnny.
Ice IT Support Posted April 16, 2012 Posted April 16, 2012 Your site loads fine, but ping requests return this IP: 46.37.165.10 and according to whois, your nameservers are not set to HelioHost (ns1.heliohost.org and ns2.heliohost.org). This domain is not linked to HelioHost.
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