freejerry Posted March 21, 2012 Posted March 21, 2012 Hello Heliohost Team,I lose my username and I already deleted the email.Could help me find my username?I use this email "freejerry.ci@gmail.com" to registered the "Stevie" And I have another question.Is Stevie server online?I couldn't use my domain to enter my website. Sorry my poor English. Quote
cl58 Posted March 21, 2012 Posted March 21, 2012 There is no account in our database with that email address. Could it be under another? Stevie is online. Quote
freejerry Posted March 26, 2012 Author Posted March 26, 2012 Hello I found my domain is "http://tenfun.heliohost.org/" Could help me find my username and password? Sorry my poor english. Quote
cl58 Posted March 26, 2012 Posted March 26, 2012 There is no account in our database with that domain. Perhaps your account was deleted for inactivity? Quote
freejerry Posted March 30, 2012 Author Posted March 30, 2012 Dear adminI did re-signup several timesBut the email tell me ====================================================================================Dear 10dollar,Your hosting account at HelioHost has encountered an error during installation. The error is: Sorry you must provide a valid username Please visit http://www.heliohost.org/scripts/signup.php and try to signup again. Regards,HelioHost Staff==================================================================================== How can I do it?Could help me signup the account? Sorry my poor english. Quote
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