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Posted

Hello Heliohost Team,

I lose my username and I already deleted the email.

Could help me find my username?

I use this email "freejerry.ci@gmail.com" to registered the "Stevie"

 

 

 

 

 

 

And I have another question.

Is Stevie server online?

I couldn't use my domain to enter my website.

 

Sorry my poor English.

Posted

There is no account in our database with that email address. Could it be under another?

 

Stevie is online.

Posted

There is no account in our database with that domain. Perhaps your account was deleted for inactivity?

Posted

Dear admin

I did re-signup several times

But the email tell me

 

====================================================================================

Dear 10dollar,

Your hosting account at HelioHost has encountered an error during installation. The error is:

 

Sorry you must provide a valid username

 

Please visit http://www.heliohost.org/scripts/signup.php and try to signup again.

 

Regards,

HelioHost Staff

====================================================================================

 

How can I do it?

Could help me signup the account?

 

Sorry my poor english.

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