Hue Phong Mobile Posted February 2, 2012 Share Posted February 2, 2012 Username: hpmobileServer: StevieMain domain: hpmobile.heliohost.orgRegards, Link to comment Share on other sites More sharing options...
Byron Posted February 2, 2012 Share Posted February 2, 2012 I'm not seeing that account in our database. Did you forget to login every 30 days? Link to comment Share on other sites More sharing options...
Hue Phong Mobile Posted February 3, 2012 Author Share Posted February 3, 2012 Oh, Perhaps my account was deleted. I forgot to login every 30 days. I received a email warning in Jan 18, 2012 but I can't renew my account, that always show that '500 Internal Server Error' or can not response.Regards, Link to comment Share on other sites More sharing options...
Hue Phong Mobile Posted February 4, 2012 Author Share Posted February 4, 2012 Dear Admin,There are way to restore my account? Link to comment Share on other sites More sharing options...
Tjoene Posted February 4, 2012 Share Posted February 4, 2012 We are sorry, but once it is delete, there is no of getting the data back.We don't have the resources to keep inactive/deleted account on our servers. The only way is if you have made a full-backup of your site. Link to comment Share on other sites More sharing options...
Hue Phong Mobile Posted February 4, 2012 Author Share Posted February 4, 2012 Thanks admin. But you can confirm my account status, please!(My subdomain www.hpmobile.com.vn always show "Account Queued")Regards, Link to comment Share on other sites More sharing options...
Byron Posted February 4, 2012 Share Posted February 4, 2012 That's probalby because your domain is still pointed to our servers. Your account has been deleted due to not logging in every 30 days. Link to comment Share on other sites More sharing options...
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