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Posted

Hello,

My account was terminated due to inactivity when I tried to re-register it, I got an email saying installation error - there is dns entry in the cluster, please remove it from everywhere and try again.. I am not sure if there's anythin to be done at my end.

Server: Johnny

Username: xmweb

 

Could you kindly let me know on it?

Thanks.

  • 2 weeks later...
  • 2 weeks later...
Posted

Hello !

 

Thanks for the response. Yeah, it is the new one-xmweb2 I had to register on stevie because I couldnt re-register back on johnny with the username-xmweb (it was closed due to inactivity), but I would like to have it back on johnny with the username-xmweb, could you please help me out?

P.S. Like this service very much and appreciate all the help I can get.

Thanks.

Posted

So to be clear, you want us to delete xmweb2 and let you recreate xmweb? Feel free to reregister on Johnny w\ xmweb. Once you do that, tell us so we can delete the account on Stevie.

Posted

Hello,

My account was terminated due to inactivity when I tried to re-register it, I got an email saying installation error - there is dns entry in the cluster, please remove it from everywhere and try again.. I am not sure if there's anythin to be done at my end.

Server: Johnny

Username: xmweb

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