Error Ftp

[bigslar]

Error: Unable to connect to the server

Status: Waiting to retry ...

Status: 88.246.134.30:21 connection is established ...

Status: Connection established, waiting for welcome message ...

Error: Unable to connect to the server

 

:S help me

[Wizard]

What are the details you're entering for FTP?

[bigslar]

server:bigslar.heliohost.org

User name:bigslar

pasword: :P

port:21

or

ftp.bigslar.heliohost.org or ip :S :S

 

and my site CPanel not login

 

bigslar.heliohost.org:2082 or bigslar.heliohost.org/cpanel :s but http://johnny.heliohost.org:2082 Log in with username and password are :s