bigslar

Hi! I have a my domain,I would like to link to my site. NameServer: ns1.heliohost.org ns2.heliohost.org but I can not add to a parked domain What is the problem?

server:bigslar.heliohost.org User name:bigslar pasword: :P port:21 or ftp.bigslar.heliohost.org or ip :S :S and my site CPanel not login bigslar.heliohost.org:2082 or bigslar.heliohost.org/cpanel :s but http://johnny.heliohost.org:2082 Log in with username and password are :s

Error: Unable to connect to the server Status: Waiting to retry ... Status: 88.246.134.30:21 connection is established ... Status: Connection established, waiting for welcome message ... Error: Unable to connect to the server :S help me