Shaddy Posted January 4, 2012 Posted January 4, 2012 Long story short, I tried to access my site and saw it was down. I haven't logged in for a few months, but for some reason I never got a suspension notification e-mail like I usually do when I forget to. Now logging into cPanel doesn't work, so I tried resetting my password, but never got a confirmation code e-mail either. I also tried renewing my account, but it says there's no such account in the database. I would very much appreciate any information on what happened to my account and whether my content is still salvageable. My account name is Shaddy, registered on Stevie, and my main domain (if I'm understanding the pinned instructions correctly) is "maledicted.net". Thanks in advance.
Guest xaav Posted January 4, 2012 Posted January 4, 2012 Your account has been deleted. The suspension email may be broken, since a lot of people have complained about this lately. Regardless, if you haven't been able to log into cPanel for more than (1month + 1week, as determined by MySQL), then your account has been deleted. You are welcome to sign up for a new account on Johnny, see the news thread for information about Stevie.
Shaddy Posted January 4, 2012 Author Posted January 4, 2012 Damn my absentmindedness.. Thank you very much for the quick response.
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