omair Posted December 28, 2011 Posted December 28, 2011 a. heliohost username: rocktechb. server: Steviec. domain: rocktechuae.com I cant access my account. Please help me asap.
Byron Posted December 28, 2011 Posted December 28, 2011 I'm not seeing that account in our database. Did you forget to login every month?
omair Posted December 28, 2011 Author Posted December 28, 2011 yes maybe as i was away. But I really need my account restored now. Please try to restore it.I will be very very grateful. Please Please do it. All my data is up there.
Guest xaav Posted December 28, 2011 Posted December 28, 2011 Sorry, but your data has been deleted. We have to do this because of disk space constraints: we can't hold an unlimited amount of data. Also, the Terms specifically state that we are not responsible for data loss. However, you are welcome to create a new account (Stevie signups should be open soon since we have a cPanel technician working on the problem).
omair Posted December 28, 2011 Author Posted December 28, 2011 Previously i used to get emails notifiying acccount inactivity but this time I didnt receive any email notification and they didnt even inform me about account deletion I am very worried. I dont want to change my host as i love heliohost. Please help me.
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