Can't Access Account; Don't Believe Suspended

[Snooze]

Hi,

 

I couldn't login to cPanel; the response was "We're sorry, but we could not find that username in the database."

 

However, I was able to log into Heliopanel (yah!!!).

 

Don't believe my account has been suspended as I have accessed account within last 30 days (but my memory could be playing tricks on me).

 

Username: jongleur

Server: Stevie

Domain: www.theadrianconnection.heliohost.org/

 

Kind regards,

 

Adrian

[Byron]

We're having a few problems and until we get them fixed, you should be able to login this way:

 

http://stevie.heliohost.org:2082/

[Snooze]

Hi Byron,

 

Can now log as normal.

 

Thanks,

 

Adrian

[hdhdhd]

you can also use your.adress:2083 ssl connection to cpanel

[Tjoene]

Glad your problem got solved!

 

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