lanceuy Posted October 30, 2011 Posted October 30, 2011 so im new here,i just found this website yesterday night.i just wanna ask something and ehre it is.... since i found your free web hosting service,i transfered my domain to my cpanel in heliohost service.the ip address of my domain was pointing to a specific ip address(before i transfered my domain to my new web hosting),then after i transfer it how come it's still pointing to that ip address?i tried to reset the advance dns zone of my domain but it's still pointing to that ip.so am just i going to wait for a while to let it function proerly,or this is a problem already? Quote
Krydos Posted October 30, 2011 Posted October 30, 2011 What is your cPanel username and what is the domain you're asking about? Quote
lanceuy Posted October 30, 2011 Author Posted October 30, 2011 lancirific.com,and my username was lanceuy Quote
Krydos Posted October 30, 2011 Posted October 30, 2011 lancirific.com,and my username was lanceuyWell here is the problem http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=lancirific.com&rec=NSHost: lancirific.comType: NSTarget: turfsiteph.venus.orderbox-dns.comClass: INTtl: 38400Host: lancirific.comType: NSTarget: turfsiteph.earth.orderbox-dns.comClass: INTtl: 38400Host: lancirific.comType: NSTarget: turfsiteph.mercury.orderbox-dns.comClass: INTtl: 38400Host: lancirific.comType: NSTarget: turfsiteph.mars.orderbox-dns.comClass: INTtl: 38400 you need to set your nameservers to ns1.heliohost.org and ns2.heliohost.org and remove all those old records. Quote
Krydos Posted October 30, 2011 Posted October 30, 2011 It depends where you bought lancirific.com Wherever you bought it you should be able to log into your account there and change the nameservers. If you can't figure out how you will need to ask their tech support. Quote
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