asking something...

[lanceuy]

so im new here,i just found this website yesterday night.

i just wanna ask something and ehre it is....

 

since i found your free web hosting service,i transfered my domain to my cpanel in heliohost service.the ip address of my domain was pointing to a specific ip address(before i transfered my domain to my new web hosting),then after i transfer it how come it's still pointing to that ip address?

i tried to reset the advance dns zone of my domain but it's still pointing to that ip.

so am just i going to wait for a while to let it function proerly,or this is a problem already?

[Krydos]

What is your cPanel username and what is the domain you're asking about?

[lanceuy]

lancirific.com,and my username was lanceuy

[Krydos]

lancirific.com,and my username was lanceuy

Well here is the problem http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=lancirific.com&rec=NS

• Host: lancirific.com
  
• Type: NS
  
• Target: turfsiteph.venus.orderbox-dns.com
  
• Class: IN
  
• Ttl: 38400
  

• Host: lancirific.com
  
• Type: NS
  
• Target: turfsiteph.earth.orderbox-dns.com
  
• Class: IN
  
• Ttl: 38400
  

• Host: lancirific.com
  
• Type: NS
  
• Target: turfsiteph.mercury.orderbox-dns.com
  
• Class: IN
  
• Ttl: 38400
  

• Host: lancirific.com
  
• Type: NS
  
• Target: turfsiteph.mars.orderbox-dns.com
  
• Class: IN
  
• Ttl: 38400
  

 

you need to set your nameservers to ns1.heliohost.org and ns2.heliohost.org and remove all those old records.

[lanceuy]

how can i change this sir?

[Krydos]

It depends where you bought lancirific.com Wherever you bought it you should be able to log into your account there and change the nameservers. If you can't figure out how you will need to ask their tech support.