tcodeman Posted September 22, 2011 Share Posted September 22, 2011 a. tcodeman b. Steve c. grosst.com I received an email that said "Your hosting account at HelioHost has been suspended as a result of account inactivity.......etc." I clicked the link in the email but it said "We're sorry, but we either could not find that account in the database, or it is not listed as inactive....etc." I can't log into my cpanel account and I can't renew using the renew page. An admin in another topic told me refresh my cache and then fix the database error my page says, but I can't log in via cpanel or ftp. So I can't fix the problem. Thanks Link to comment Share on other sites More sharing options...
cl58 Posted September 23, 2011 Share Posted September 23, 2011 You're site isn't showing as suspended for me (but you do have a WordPress database error). Link to comment Share on other sites More sharing options...
cl58 Posted September 23, 2011 Share Posted September 23, 2011 Please Clear your cache. Link to comment Share on other sites More sharing options...
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