I signed up for a Tommy account this midnight (3 March 2017 at about 00:00 GMT) but haven't been able to sign in yet. When I signed up, I got the confirmation message saying "you might need to wait for your account to be activated" but I don't remember how long that wait was. But the Account Status page is still saying "There is no account in our database that matches that [username/email].", depending on which I try, and I am not able to log in either. It's been about 11 hours now. Do signups usually take this long? Or is there something else I have to do?
Username: hippo
Domain: hippo.heliohost.org(I had a previous account on Stevie with the same username but a different domain, if that makes a difference. Also, I clicked on the email confirm link a bunch of times before the actual signup)