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Hello dear heliohosters I've noticed a difference between Tommy and Ricky when it comes to the HTTPS version of the default subdomains, namely: webmail.xxx, cpanel.xxx, and webdisk.xxx.heliohost.org. 1) On Ricky http://cpanel.licool.heliohost.org loads the NOT secured cpanel login page. https://cpanel.licool.heliohost.org loads correctly the SECURED cpanel login page. While, 2) On Tommy http://cpanel.awal1.heliohost.org loads the NOT secured cpanel login page as well, but https://cpanel.awal1.heliohost.org POINTS to the INDEX page in public_html! instead of loading the secured cpanel page. Although Krydos has explained to me that on Tommy cpanel.xxx, webmail.xxx... etc are not real subdomains, they are actually proxies. For instance, cpanel.xxx is a proxy to tommy.heliohost.org:2083. I would like to know what is the difference then with Ricky that loads the right subdomain page weather using http or https? when Tommy doesn't I hope my question is clear and thank you in advance for any help.

Sorry if this isn't in the corrct order. I have set up a key, I have a signed cookie from a provider, and I have my CSR all set. I read somewhere where you have to use a dedicated IP address, and I was wondering if my website has one? I pinged it in Command Prompt(on Windows) and the same IP came up but not in the browser. My website isn't finished(just basically white with text right now) but I wanted to secure it before I started building onto it, but If my website is not dedicated IP, would I be allowed to request one? My website is demonnos.heliohost.org Thank you for taking the time to read this.

Hello, I have applied my SSL certificate, ca bundle, etc in CPanel and I am receiving an error saying that my website is not reachable.. Here is the firefox window: While trying to go to https://kerbalexchange.com (I think my SSL cert didn't get created with a wildcard) An error occurred during a connection to kerbalexchange.com. SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long) I was under the impression that after an IP purchase, this would work. I have done so, although I have not received any indication of a dedicated IP, is this a completely separate schedule? I see that PayPal has charged my account and I have a receipt. domain: kerbalexchange.com hh_user: kerbalex Thank you