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Greetings! I am having a problem and I am not sure whether it means my account was deleted or not (username: volt; domain: scripthall.com). Upon trying to enter my username and password I encounter the following error message: We're sorry, but we could not find that username in the database. I have also tried to use the reactivation script but a similar message is displayed: We're sorry, but we either could not find that account in the database, or it is not listed as inactive. Please contact an administrator if you feel this message is in error. I haven't used your services for about 4-5 months and today I decided to upload a fresh wordpress install on the server and I was able to do so (not sure what server, maybe jhonny - f4.host-ed.me). However, I can not access cPanel.
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Help. Can `t go to the site fox-game.net. Here is the result of the CSN Host fox-game.net not found: 3 (NXDOMAIN) ; << >> DiG 9.3.6-P1-RedHat-9.3.6-20.P1.el5_8.5 << >> fox-game.net ;; Global options: printcmd ;; Got answer: ;; - >> HEADER << - opcode: QUERY, status: NXDOMAIN, id: 59824 ;; Flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0 ;; QUESTION SECTION: ; fox-game.net. IN A ;; AUTHORITY SECTION: net. 409 IN SOA a.gtld-servers.net. nstld.verisign-grs.com. 1371325579 1800 900 604800 86400 ;; Query time: 178 msec ;; SERVER: 65.19.174.2 # 53 (65.19.174.2) ;; WHEN: Sat Jun 15 12:54:59 2013 ;; MSG SIZE rcvd: 103
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Hello, I am having an issue with the HelioHost web hosting service. I am having a "404 Not Found" error on every subdomain and main domain on my account. There isn't a public_html folder anymore in my cPanel control panel. Is everyone having the same issue or is this account-bound? Thanks!
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Hi, I not remember my password to access to cpanel, I click in reset password and I received one email but the code of reset not found and not send other email for reset. What do I make?
