hello. my account has been locked due to some weird error that says password bashing or something. i don't remember exactly. i mistyped my password clicked back and resubmitted and mistyped again and finally my account got locked. says try again later. but is been a while it stopped working completely. i cannot access ftp or anything. i tried to reset password but that doesn't help because no matter what password i put it just doesn't let me attempt a login anymore. please help! thank you