theoryanalyst

My account: hchanbi

I am able to go to the classic website and login to stevie server, but when I use the same user name and password to sign in from the new website, I am redirected to an Invalid Login page. Same issue from that page as well.

Thanks George, that did it

My user name is hchanbi. I have been unable to sign in for last three weeks now. I may have been late signing in, not sure.

TIA

hchanbi

Your site was showing as inactive. You need to make sure you login to your cPanel a couple of times a month. Ok I've reactivated your account. Try logging in with your original password. If that doesn't work try the new password you got in the mail. If no luck, post back and somebody will reset it for you.

Thanks, that worked. The issue must be related to the maintenance done recently, as I did login just a couple weeks ago. Thanks much

My heliohost user name is hchanbi - I was redirected to the cPanel login page after trying ot login on heliohost home page. cPanel rejected the login as well. I tried to reset the password, but the verification code sent to me did not work. I tried several times, and now I do not get a code. I did forget to clear my cache before trying the password reset, but have done so since. I read several posts regarding login failures, but they were all resolved by a manual password reset. Stuck, please help. For some reason logging into my heliohost email accounts suddenly started failing.

I tried using the mail forwarding option. However, when I try to forward mail to a yahoo mail account, the trace fails. When mail is received by my heliohost mail account, I receive a Mail Delivery System <Mailer-Daemon@stevie.heliohost.org> message that the mail could not be forwarded. Is there something I need to do besides just adding a forwarding address?

Account: feedback@godanalyst.heliohost.org

UN: hchanbi

How can I Search the Forum for FTP problems?

When I enter ftp in the search, I get an error that the word is less than four characters.

I need to resolve an ftp issue - I login to the server, but when I try to access my website folders, I get an error that no such folder exists.

UN: ftp4hchanbi@godanalyst.heliohost.org

Server: godanalyst.heliohost.org

Used both Windows Vista Explorer and Firefox addon FireFTP.