Facha

a. your HelioHost username > fupt

b. the server your account is on > stevie

c. your HelioHost main domain > fuport.heliohost.org

NOTE: I'm getting suspended w/ no reason many times, can you provide me w/ a beckup (full) of my website so i can move to another host? tanks!

No, we are not spammers, can you activate the account?

Check the LOGS if you need to

Hello, usually to suspend an account you must be based on something right?

My account is being suspended for what reason?

I'm not breaching the terms of service.

(Automatic translation)

a. your HelioHost username > fupt

b. the server your account is on > stevie

c. your HelioHost main domain > fuport.heliohost.org

its the 2nd time.... why?

a. your HelioHost username > fupt

b. the server your account is on > stevie

c. your HelioHost main domain > fuport.heliohost.org

ok very tanks its working now!

hello from portugal xD

note: i love heliohost

my site

forum-underground.com is suspended why?

username: fupt

tanks

any date to the ftp is working at all times?

solved and working!

cpanel > ssl/tls manager > Activate SSL on Your Web Site (HTTPS) > Setup a SSL certificate to work with your site. > entert the data and apply

if you have done this steps all is ok only wait

ok dont lock the topic i will say if is working

im still whith the error:

"Error from ssl wrapper: Sorry, you must have a dedicated ip to use this feature for the user: fupt! If you are intending to install a shared certificate you must use the username "nobody" for security and bandwidth reporting reasons."

my ssl certificate still faill it will become valid when the dedicated ip is on right?

up

i have a valid ssl certeficate and i have upload he, but he only work when i have a dedicated ip, can you give me one?

when the dedicated ip is on he shoud became "valid" right?

can i have a dedicated ip?

username: fupt

domain: fuport.heliohost.org

parked domain: forum-underground.com

you need to have two servers to minimize the load...

i'm a CEO of a hosting but my private website is here because i think that heliohost bis better than my host..... (in: cpanel and disk space, but not in speed uptime and ftp speed)

www.galaticohost.0lx.net

but i think that Heliohost is better and i will kep my site here in heliohost.

i dont get the error, only the screnn white

cant login to bthe cpanel i put the user and pass but the screnn become white

it is parked in another host but i cant unpark it because i cant log in the cpanel off the other host

it is possible to park the domain here without unpark it from the other server?

note: name servers are redirected to:

ns1.heliohost.org

and

ns2.heliohost.org

my heliohost username is:

fupt

I am the owner of the domain forum-underground.com and would like to parking in my account here in the helihost however this we take an error that can see in the picture that put the link below, I had parked the domain on another server but the my account was disabled, now I can not park here the domain. can you park the domain on my account?

http://img576.imageshack.us/i/funada.png/

some times my ftp work and some times give timeout...

is possible to corect?

solved

an error on .htacces

siteactv.heliohost.org/index.php redirect to http://www.siteactv.heliohost.org/manutencao/index.html

yes