Hi wolstech,
Thank you for give me all the information about the reason why my account has been suspended.
I have been a user of your hosting service for quite some time. A long time ago, I had requested the creation of a second account for someone who lives with me and we share computers. To ensure that the accounts did not become inactive, we logged into both at the same time for convenience. For that reason, maybe the account would appear as more than account per user.
For reference, this is the post where I indicated this situation, and which was answered by Byron:
I always used the email you sent as a reminder of the month to log in before the account became inactive. So when I didn't receive it anymore, I missed logging in and that's why my account expired.
The content we had hosted with you were two personal blogs made in Wordpress with low traffic.
Having said that, can we continue to retain both accounts? Or will it be detected again as a violation of the terms of service and therefore suspended?
Sorry for any inconvenience this has caused you.
Best Regards,