I have recently signed up to Heliohost.org. The problem I have is that I have received the emaill stating that my account has been installed, and when I try to login to the cPanel, using the username and password specified in the heliohost confirmation email, I keep getting"Login Failed" message.
Is it possible for someone to take a lok at my account and see if there is perhaps something wrong with it?
I thank you in advance for your help.
Below is the confirmation email from heliohost, which i received on 21-10-2009. I have replaced my username and password with XXXX.
Dear XXXX,
Your hosting account at HelioHost has been installed. Here is your account information:
Username: XXXX (note: case sensitive!)
Password: XXXX
Domain: trakkanti.heliohost.org
Control Panel URL: http://trakkanti.heliohost.org/cpanel
Please note that you may have to wait before your account becomes active. If this is so, you will see a suspended message on your domain until validation.
Regards,
HelioHost Staff
