mariusm98

Very odd. I have logged into my cpanel at least once a week over the last few months. Always from here: http://www.heliohost.org/home/ Anyhow, I followed your advice, but login still fails. Then I see Geoff's advice, put that page crashes my Chrome browser. In IE it works, however. Strange stuff.. Thanks a lot. Marius

Hi there. I cannot log in to my cpanel. How do I reset my password? Marius

Thanks a lot for the info. Any idea of when the sites will be back up? Marius

I got pretty much the same message. Any need for action? "no-reply@heliohost.org to me show details 12 Jan (1 day ago) Dear mariusm9, Your hosting account at HelioHost is about to expire. It will be suspended in seven days on Tuesday, January 19th. This is either due to a period of account inactivity or missed renewal date. If you have not logged into cPanel in the last month, please renew your account ASAP by visiting <a href='http://www.heliohost.org/scripts/renew.php?username=mariusm9'>here</a>. If you have a forum-posting-based account, you must renew your hosting by purchasing a hosting item in the forum store. Regards, HelioHost Staff" Marius

Once I got my addons right, this problem resolved itself. Marius

The problem persists. Any news on this issue? What I observe when I attempt this addon is that whatever I type after "public_html/" in the box for "document root" will appear as a new subfolder of the "public_html"-folder in cPanel. Marius

As I intend to manage a number of different domains (fortalezarooms.com, underekvator.no and so on) I guess the right choice is addon, although I am not entirely informed on all aspects of the two alternatives. Thanks for your reply to the other topic. I will wait a couple of days and see. Marius

Now I have waited 48 hours, and the situation remains. Could have something to do with my failed attempts at adding fortaleza.com as an addon. I have posted a separate topic on that. The registrar insists that Heliohost's nameservers are not configured to reply on requests aimed at fortalezarooms.com. Marius

Thanks for your suggestion. I keep getting the same error message, however. Could it have anything to do with the settings at the registrar? I reconfigured the nameservers to ns1/2.heliohost.org several days ago. As to addon versus parked, I am not all that experienced to make a qualified choice, but I have an impression that addons are overall more flexible. Marius

I have registered the domain "fortalezarooms.com" with a registrar. I want to host it at Heliohost.org, and I am trying to use the "Addon domains" function in Cpanel X. I enter the following information: New Domain Name: fortalezarooms.com Subdomain/Ftp Username: fortalezarooms Document Root:[home] /public_html/fortalezarooms.com I the generate a password and click "add domain". Then I get this error message. "Error from domain wrapper: Domain already exists, it was not added.: fortalezarooms.mariusm98.heliohost.org" What is wrong here? Marius

I registered "fortalezarooms.com" with the registrar "domeneshop.no". I reconfigured the nameservers to read "ns1.heliohost.org" and "ns2.heliohost.org" When I enter "www.fortalezarooms.com" into my browser I get this error message: "DNS error - cannot find server" What is wrong here? Marius