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Phil

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  1. OK, well thanks for the reply but before I found the site was down, I had logged into my cpanel no more than 2 weeks beforehand. Anyway, thanks for the hosting - it served a purpose for our wedding but I think it's time we looked at a more permanent solution. All the best.
  2. Thanks for the response. I actually didn't try the heliohost.org portal but I just tried that and it wouldn't let me in. I've just tried to reset my password but I haven't got a mail through yet. It's almost like my account has been trashed, but I logged into the cpanel only a couple of weeks back so I'm a bit stumped. I guess if an admin can check my account, that's the only way I'll know for sure (username: brittp). Thanks.
  3. Hi, My website appears to be unavailable and I can't see what's wrong - the site is just giving a 404 error. I logged into my cpanel (http://mrandmrsbrittain.com/cpanel) about 2 weeks ago so it's not suspended. The domain name is pointing at the heliohost nameservers so that's not the issue: host: mrandmrsbrittain.com type: NS target: ns2.heliohost.org class: IN ttl: 172771 host: mrandmrsbrittain.com type: NS target: ns1.heliohost.org class: IN ttl: 172771 Basically I haven't changed anything and I logged into my cpanel recently, so I'd appreciate some advice. Many thanks. Phil
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