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theta

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Posts posted by theta

  1. Hello, I've been trying to use Heliohost for my .de domain, but when trying to change the nameservers from Gandi's DNS to ns1.heliohost.org and ns2.heliohost.org, I've received an error and the request does not go through.

     

    I emailed Gandi support, and they replied:

    When you try to update your DNS for a .DE domain name, the configuration

    needs to be checked by DENIC's zonecheck. This is a compulsory technical

    verification:

    http://www.denic.de/en/background/nast.html?cHash=3486f26050

     

    On this domain, the zonecheck is not correct with ns1.heliohost.org and

    ns2.heliohost.org. Here is the error givent by the registry:

    Error 107 Insufficient diversity of Nameserver's IPv4 addresses

     

    You need to forward this message to your provider, so they can do the

    appropriate corrections

    Once this is done, make a new zone check.

    If the zonecheck is correct, you will be able to modify the DNS by going

    on your Gandi control panel.

     

    I'm not sure if this a known problem (searching the forums for the error code didn't provide anything), or if I've missed some FAQ along the way, but I hope to resolve this soon. Thanks.

  2. Although I understand that this being worked on I just wanted to point out that the Subdomain function of CPanel also seems to yield a similar problem. For example, adding a subdomain "test" and pointing to a folder "/public_html/test" will yield an error:

     

    Error from domain wrapper: Bind reloading on stevie using rndc zone: [mydomain.co.cc]

     

    However, although the subdomain does not appear in CPanel to be added and does not function as it should, going to subdomain.mydomain.co.cc will yield:

     

    HelioHost Account Queued

     

    Ahoy! You're seeing this page because HelioHost has not gotten about to installing and configuring your account yet. This process usually takes 24 hours, and once it is complete your website should show up properly. While the account is being created we suggest taking a look at your control panel.

     

    Thanks for choosing HelioHost! We wish you good luck with your website.

     

    Sincerely,

    The HelioHost Staff

     

     

     

    I do not know if this is related to the Addon/Parked Domain, but the error seems to be similar. Just thought I'd bring it up.

  3. I have the same problem and I actually registered--among other things--to point it out. I tried to register a few weeks ago and couldn't, I hoped it would be fixed by now. Is there any help here? This thread has gone for a week without notice...

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