Hi,   
I recently signed up for heliohost, i never got my confirmation mail but that might be because it was a hotmail address, i updated my email adress to a different one now. 
My cPanel works fine, my site works fine, file upload through the file manager works fine. 
But when i connect to the ftp server with FileZilla this is my response:   
Status:	Resolving address of ftp.salutogenese.heliohost.org 
Status:	Connecting to 65.19.143.3:21... 
Status:	Connection attempt failed with "ETIMEDOUT - Connection attempt timed out".   
The url i registered is salutogenese.heliohost.org 
username: saluto 
But as you can see in he filezilla log, i can't connect. 
Help would be appreciated.   
Rubberducky