sumguy

Oh cool, I didn't know I could do that-- that makes things a lot simpler! Thanks a lot for the help, glad it's not something I've done.

I started using heliohost a number of months ago, but stopped due to some of the extreme downtime. Well, now that it seems like everything is back on it's feet and running properly I'm trying to set my website up again. I purchased a domain last september and have uploaded files on heliohost before, but now when I log in I get this message: "In order to access the interface, you will need to make sure that the software license on this server is active and installed. Your license could not be activated because: Unknown License File Version (has=,needed=15). This means that the system failed to get a new license, or part of the update process failed. If you are the server admin, you should run /usr/local/cpanel/etc/init/stopcpsrvd and then /scripts/upcp --force to attempt to resyncronize. ..." I'm not really sure what this means, and I have no idea what it wants me to do to fix the problem. It mentioned that I should try to get a new trial account with Cpanel, but those only last for 15 days as far as I can see from the site- and I can only renew them 3 times. A regular license costs around $300. What's the deal? Isn't Heliohost free? Is there a way to get around this Cpanel foolishness? Sorry if this is a simple problem. I've never hosted a domain before, and it's taken me a fairly long time to figure it out-- there's a lot I don't understand. Thanks for the help. EDIT: I HAVE used Cpanel before, and everything worked beautifully. Not sure what changed, it's been a while since I've tried to access my files.

That's exactly it! NIiiiiieiieeece Thanks guys, I really appreciate the help. I may have gotten just a tiny bit over my head trying to learn HTML and learn how to host my own web domain while keeping up with my classes at the same time. Problem solved.

Hey everyone, I just registered my first domain, and I saw Helio Host with high ratings for website hosting. Everything has been running ... rather smoothly. That downtime left a bad first impression but--- I digress I'm trying to get the website I made linked to the domain that I registered. Everything seems to be in order... I uploaded all my files and HTML docs to the www directory, checked just to make sure that I was typing in the correct domain (http://www.((my registered domain name)).com/index.html), and I am getting either a "404 file not found" or the random search-website-filler that has been there since I registered the domain. I'm not really sure if there's some synchronizing of IP addresses that I should do in my domain manager at domainpannel.com, or if I'm not setting up my files correctly in the cPanel. Does anyone have some advice or tips for linking my domain with my files on helio? Additional info: My domain was registered with InterNIC a week ago, I registered with HelioHost just before it went down last weekend, and my index.html file is located in the public_html and/or www folder along with all my graphic resources etc. Thanks for reading, if any other information would prove helpful please let me know.