I uploaded the xxx.tar.gz file once again (to restore my home directory) but this time I utilized Chrome instead of Firefox. When I clicked upload in cpanel --> Backup --> Restore a Home Directory Backup, I noticed in Chrome that there was a percentage count down (progress bar) in the bottom left of the window that said, "uploading x%". When the upload completed 100%, it then said (bottom left of window) "Sending request to Tommy.heliohost.org". When the connection was made, all my files appeared on the Heliohost screen which was titled "Backup" and underneath it said,"restoring files". This appearance would lead one to believe that the files are currently being restored when in fact it looks as if the procedure was completed. Even at this point there was no message that said "Complete". In fact, although all my files are in my public_html, I am curious if this step was even necessary as I initially requested that my original domain from Stevie be released which Heliohost kindly completed and if -in fact- this request simply moved all my files automatically to my public_html? Just sayin'. Either way I'm up and running again! Thank you Heliohost for your kind support. OS: Win7 pro