phantom666

Hi,

I have just checked, and all functionality seems to be working as expected.  Hopefully the fix mentioned above has now resolved this, and any other, related issues.

Thanks for everyone who has assisted.

Cheers,

D

Hi All,

It would appear that I spoke too soon in my earlier update.  Further to the latest update from wolstech, I carried out my earlier checks and I encountered the same errors for which this call was originally raised.

A huge thanks in advance to anyone who can help resolve this issue.

Cheers,

D

Hi,

I'm not sure if everything is now working properly, but at least I am now able to access my web pages; my FTP connection works as before; I am able to log in to my cpanel from my web domain, as well as accessing my email account.

A big thank you to everyone who has provided assistance.

Cheers,

D

Hi,

Thanks for the swift responses. 

I shall check again tomorrow to see if this issue has been resolved.

Cheers,

D

Thanks 

D

Thanks for all the updates, I guess the best workaround when using a Contact form is to capture details of any email addresses entered on your site, and then to email people individually from an external email address.

Thanks for the response.  Heliohost mail servers being blocked by Microsoft would explain this issue.  If it helps, as requested, I have copied below the body of the returned email (I have removed my hotmail email address).

Hi All,

Sorry to be a pain, but has anyone got any update on this?

Thanks in advance.

D

Looks like I'm going to have to create the database using a different name, which means updating my any scripts with the new name accordingly

Anyway, thanks to everyone for their assistance.

Apologies for sounding impatient, but can someone offer any assistance to the issue I have described above?

In short, I am unable to create a new database because apparently it already exists, however, I can't seem to see this database anywhere, and I am unable to manually run any commands to force a deletion.

Any assistance will be greatly appreciated.  Thanks in advance.

Cheers,

D

I get the following error message in phpmyadmin when attempting to run the above command:

SQL query:

DROP DATABASE demon666_contactdb

MySQL said: 

"DROP DATABASE" statements are disabled.

Hi,

When I go into phpMyAdmin, there only appears to be one database I created present (demon666_world), which would imply that the database demon666_contactdb does not exist.  When I go into MySQL Databases from cPanel, again, I can only see the database demon666_world present, but when I attempt to create a new database with the name of demon666_contactdb, I get an error message informing me that this database already exists, even though I cannot see it anywhere, so I am not sure why I am presented with this error.

Cheers,

D

Hi,

Thank you for your quick response.

Just to confirm, as I only have one domain (phantomtest.heliohost.org), that is all I require deleted.

Cheers.

D

Username: demon666
Domain: phantomtest.heliohost.org
Server: johnny

Hi,

In preparation for creating a new account on Stevie, I have backed up all the files I have on Johnny, but I can't seem to delete my account/domain.

Please can someone assist?

Thanks in advance.

D

Thank you for your quick response, I shall look into moving everything over to Stevie.

D

Username: demon666
Domain: phantomtest.heliohost.org
Server: johnny

Hi,

I have just checked and seem unable to access any of my MySQL databases, I am presented with a message stating Internal Server Error.

The affected databases include:

demon666_demo2
demon666_myDB
demon666_myasset
demon666_northwind
demon666_sakila
demon666_sakila2
demon666_testdb
demon666_wishlist
demon666_wpdb
demon666_wpdb2

Furthermore, I can't check these databases in phpMyAdmin, as I can't seem to log into cPanel as I get the same error message: Internal Server Error.

Please can someone assist?

Thanks in advance.

D

Username: demon666

Domain: phantomtest.heliohost.org

Server: johnny

Hi,

Earlier today I received an email informing me that as I hadn't logged into cpanel for thirty days my account was being suspended. A link was provided in the email if I wanted to reactivate my account. I clicked on this link, reactived my account, and I was once more able to access my web pages.

However, I am no longer able to connect to any databases, from a web page I get an error of "Connection refused".

Furthermore, from the cpanel, I am unable to access phpMyAdmin at all, I am presented with the following error:

#2002 Cannot log in to the MySQL server

Please can anyone assist?

Thanks in advance.

D

Hi,

Thanks for getting back to me so quickly.

Further to your last post, I can confirm that I am able to access my databases via phpmyadmin.

The change you recommended (replacing "localhost" with "127.0.0.1") does appear to work.

Quick question: does this mean that from now on the use of "localhost" in all php scripts should be replaced with "127.0.0.1", or is this just a temporary solution?

Thanks in advance.

D

Username: demon666

Domain: phantomtest.heliohost.org

Server: johnny

Hi,

I've just logged into my account following the recent upgrade, and I am no longer able to connect to any of my existing MySQL databases via the web.

The affected databases are:

demon666_demo2

demon666_myDB

demon666_myasset

demon666_northwind

demon666_sakila

demon666_sakila2

demon666_testdb

demon666_wishlist

demon666_wpdb

demon666_wpdb2

Please can anyone assist?

Thanks in advance.

D

Hi All,

I would like to thank everyone's help, this issue appears to have been resolved and I am now able to access my MySQL databases from the web pages.

I would also like to add that, further to the recommendations in earlier posts, in order to get everything working as before, I had to delete and re-create the database users first.

Thanks everyone.

D