HelioHost

Hello heliohost I still haven?t received any mail with a registration link in either my inbox or spam. Would it be possible for you to send the link as a response to this mail? fre. 26. jul. 2024 kl. 18.23 skrev HelioHost Support : > Resent. Please check your spam folder if you don't receive it in the next > few minutes. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=61402 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Hi, Absolutely I can. The payment number: 52C86479B4408764K The providers payment number: 3F42560643613574Y Best regards, Lucas On Fri, Jul 26, 2024 at 5:05?PM HelioHost Support wrote: > Can you please provide me the transaction ID of the donation so we can > resend it? (We can't check by email since our support system is public and > doesn't show the email address for privacy reasons). > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=61402 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Username: ivatsa, Server: Johnny, Main domain: ivatsa.helioho.st Dear Sir, My all files and databases were deleted without any notification. Please restore. Username : ivatsa on Jonnie Server Ishan Krishna Vatsa

Username: N/A, Server: N/A, Main Domain: N/A Hello Helio I seem to be missing a link to create a Tommy account, paid for with this email address at approximately 14:40. Could you please send me the missing link? Best regards Lucas

Thank you very much Before writing the ticket the webmail domain was not working because I was trying to install the SSL certificate, right after sending the ticket the webmail domain worked and I was able to install the SSL certificates, however I want to add mail.steventech.heliohost.us Thank you very much again

Username: steventech, Server: Tommy, Main domain: steventech.heliohost.us Hi, I hope you are all well my username is: steventech I want to add several subdomains: webmail.steventech.heliohost.us aurora.steventech.heliohost.us peak.steventech.heliohost.us And if it is possible to point a subdomain to an IP, then: peak.steventech.heliohost.us to 152.202.228.41 Is it possible to remotely access a database?

if you can delete that Johny account and add the digitalmiraj@(removed) to new tomy account .it is totally okay incase if you cant do so Please add to this email account -- hello@(removed) regards On Wed, Jul 24, 2024 at 7:06?PM HelioHost Support wrote: > The donation is good, but can you send us a different email address for > the Tommy account? The one you donated from is attached to the broken > Johnny account so cannot be used for Tommy. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=61374 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >@heliohost.org>

Okay, thank you. On Wed, Jul 24, 2024, 8:06 PM HelioHost Support wrote: > We finally got Johnny booted up a few minutes ago, and are seeing how much > damage has been done. We'll make a news post about it soon. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=60664 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

I see. I didn't know about the news posts, but thank you for the information. On Wed, Jul 24, 2024, 7:56 PM HelioHost Support wrote: > Yeah. Johnny, the server you are on, has been offline for more than a week > for repairs. There have been a few news posts about it. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=60664 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Thank you very much On Wed, Jul 24, 2024, 7:59 PM HelioHost Support wrote: > The temporary password has been emailed to you from no-reply@heliohost.org > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=61363 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

yes of course email: <removed> username: steven98 El mi?, 24 jul 2024 a la(s) 6:59?a.m., HelioHost Support ( support@heliohost.org) escribi?: > Do you know the email address and username of the old account? We can send > you an invite for a new account. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=61383 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

VPS number: 14, VPS ID: 350 Greetings, I received an email yesterday that Maintenance was being performed on a hard drive and that certain VPS accounts would not be accessible for at least another two hours. As of today, I am still unable to reach VPS14. Thank you in advance, Bobby Berrier

Username: N/A, Server: N/A, Main Domain: N/A Hello, I hope you are feeling very well. I previously had an account on the Tommy server but since they were doing migrations and the CPanel change I didn't return for a while and I see that they are a little more stable, how do I reactivate my account on the Tommy server?

sorry i dont, i just made a $6 debit card payment and it said thanks like message my saved details there as follows, digitalmiraj.com@[removed] [removed] please check regards Samiru Samarakoon On Tue, Jul 23, 2024 at 3:49?PM HelioHost Support wrote: > Do you have the transaction ID of the donation so I can check on this > manually for you? It likely didn't send automatically since the system > thinks you already have a Johnny account. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=61374 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >@heliohost.org>

I went inactive *because* I couldn't use my Wordpress install, but thanks. Best of luck in the future. On Fri, Jul 19, 2024 at 10:38?AM HelioHost Support wrote: > Like it says in the email that you replied to, your account went inactive > because you didn't login at least once every 30 days. You can renew your > account at https://heliohost.org/renew/ You obviously won't be able to > login to Wordpress or post anything to your Wordpress site until after you > renew. If, after renewing, you still can't make a post to your site, let us > know and we can take another look. In the future, if you want to keep your > account active, you just have to remember to login at > https://heliohost.org/renew/ You will receive email reminders to login, > such as the one that you replied to. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=61340 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

The system won't let me reset again the pwd. I already changed the pwd but it does not work when I try to login smi93ctb in putty. Please send a temp pwd for my ssh On Wed, Jul 24, 2024, 6:49 AM HelioHost Support wrote: > Sorry for all the problems and confusion over the last few days. Your VPS > is now online. Please go to https://heliohost.org/reset/ and use the > username smi93ctb to try resetting your password. If you can't get it to > work and we can send you a random temporary password in plaintext. Hestia > has been installed and the credentials are located in /root/hestia.txt once > you get SSH figured out. Let us know if you need help with anything. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=61363 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

VPS number: 76, VPS ID: 277 ok, i was dependent on ubuntu 20.04 for python before 3.7, but i suppose i can deprecate those please rebuild, let me know if you have any questions On Fri, Jul 19, 2024 at 1:16?PM HelioHost Support wrote: > Hello gamesguru, > > As you may have already seen in the HelioHost news, one of the raid arrays > on our Sparkie server crashed, and we're working to rebuild it now. We had > a spare hard drive and we replaced the failed drive, but the raid array > didn't rebuild itself like it was supposed to automatically. We're fairly > sure the data is still in there somewhere since it was a redundant array, > but right now we're working on getting remote access to check on and > restart the rebuild process. In the meantime your VPS has been offline. You > were still running Ubuntu 20, which is very out of date, so we recommend > doing a rebuild regardless of whether your old VPS was offline or not. > > What we can do for you now is to build you a new VPS with Ubuntu 22 or > Ubuntu 24, and then once the raid array is rebuilt you can get anything > else you might need off of it, and then delete it. Reply to this email if > you have any questions, or want to proceed with the upgraded VPS. > > HelioHost Support > https://heliohost.org > https://helionet.org >@heliohost.org>

I still need to know how to access the ssh. I reset my pwd and I still can't login. If I can't ssh then I can't get the pwd for the hestia. Is it possible that you generate pwd for my ssh login? Once I can ssh then I can do what needs to be done. Thanks On Tue, Jul 23, 2024, 4:54 PM HelioHost Support wrote: > I received a response from krydos about your VPS. Your VPS is on the > Sparkie hardware (the same box that contains the failed Johnny server), but > on a different storage array. The outages are because we keep shutting the > hardware down in an effort to get the failed disk array for Johnny to > rebuild (albeit without success so far). You may see periodic outages like > this while the recovery work is ongoing. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=61366 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Username: digitalmiraj, Server: Johnny, Main domain: pm.digitalmiraj.com Dear Heliohost team, Last night i purchase Heliohost 2GB , Tommy package for $6, i'm waiting for my account credentials and i'd like to add following domains to my accounts --- pm.digitalmiraj.com smm.digitalmiraj.com --- regards Samiru

I can't also login to https://vps4.heliohost.us:8083/ since I can't get the pwd from ssh On Tue, Jul 23, 2024, 8:00 AM Darkangel718 wrote: > I'm trying to use putty and it won't connect to even the login. Pinging > the IP also doesn't work when I sent you the message. > > now putty is working, I reset smi93ctb pwd but I'm getting access denied. > I can't ssh > > On Tue, Jul 23, 2024, 4:12 AM HelioHost Support > wrote: > >> Are you able to access your VPS from another device or network? I am able >> to access https://vps4.heliohost.us:8083 just fine. >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=61366 >> >> Thank you, >> HelioHost support >> https://heliohost.org/ >> https://helionet.org/ >> >>

I'm trying to use putty and it won't connect to even the login. Pinging the IP also doesn't work when I sent you the message. now putty is working, I reset smi93ctb pwd but I'm getting access denied. I can't ssh On Tue, Jul 23, 2024, 4:12 AM HelioHost Support wrote: > Are you able to access your VPS from another device or network? I am able > to access https://vps4.heliohost.us:8083 just fine. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=61366 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Hi! I can't connect to vps. I'm also getting request timed out when I ping the IP On Tue, Jul 23, 2024, 1:12 AM Darkangel718 wrote: > Thank you very much for your help. > > On Mon, Jul 22, 2024, 10:48 PM HelioHost Support > wrote: > >> Actually there was a typo in the previous email. The Hestia login is >> located at https://vps4.heliohost.us:8083 Not port 8443. >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=61366 >> >> Thank you, >> HelioHost support >> https://heliohost.org/ >> https://helionet.org/ >> >>

Thank you very much for your help. On Mon, Jul 22, 2024, 10:48 PM HelioHost Support wrote: > Actually there was a typo in the previous email. The Hestia login is > located at https://vps4.heliohost.us:8083 Not port 8443. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=61366 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Username: smi93ctb1, Server: Tommy, Main domain: z.helioho.st Hello, Thank you. But I can't remember my sign up password. For vps login details I was usually given the generated pwd. When I tried to login and reset my pwd on the link provided, it shows my account as inactive. I usually fail to login for the free account and my VPs login info are separate from the free account although it is using the same email address. Please help. As mentioned in my previous message I do need a free domain (Zane). I also requested that the PTR for the domain be arranged as well if hestia is installed like before. I can install hestia if it's too much trouble, but please let me know. Regards, Zane On Mon, Jul 22, 2024, 4:07 AM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Smi93ctb, > > Please find details of the VPS below: > > Username: smi93ctb > Password: > IPv4: 64.62.214.2 > IPv6: 2001:470:1:1ee::4 > SSH Port: 22 > Memory: 2 GB > CPUs: 2 > Storage: 150 GB > OS: Ubuntu22 > Domain: vps4.heliohost.us > > If you want to run something as root, use "sudo " to run a single > command or "sudo su" to switch to root using your password. > > All of the latest updates are done and everything should be good to go. > Let us know if you'd like another free something.heliohost.us domain > pointed at your VPS. You can host any domain you want by setting the > domain's A record to the ipv4, and an AAAA record for the ipv6 listed above. > > If you have any questions don't hesitate to ask. You can reply to this > email, post on the forums https://helionet.org/ or discord > https://heliohost.org/chat/ with VPS questions. > Login To VPS Dashboard > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2024 Helio Networks. All rights reserved. | Unsubscribe > >

VPS number: 77, VPS ID: 319 Thanks for reaching out! Go ahead with the VPS upgrade and use Ubuntu 24. ________________________________