HelioHost

Thanks for the info. -----Mensagem original----- De: Heliohost Support Enviada em: sexta-feira, 30 de agosto de 2019 11:29 Para: fernanda.fang@advisorgroup.com.br Assunto: Re: [HH#851534] off-site site This is your username: advmauer If you know the email will and good. Otherwise the backup can be mailed to the registered email, then you'll have to wait for person to be back so that you can download the backup. You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=36787 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/

How do i get back access? The person who took care of access/maintenance for me is hospitalized. I don't have the login and password to back up. -----Mensagem original----- De: Heliohost Support Enviada em: sexta-feira, 30 de agosto de 2019 11:18 Para: fernanda.fang@advisorgroup.com.br Assunto: Re: [HH#851534] off-site site Tommy's being rebuilt due to a recent crash. Hence it's formatted and all accounts in it are gone. Go to https://www.heliohost.org/backup and download your backup with your previous Tommy credentials. Now what you can do is wait for Tommy to come back and create an account again. Otherwise you can temporarily create an account on Ricky which can be moved to Tommy after he's back. If you're a donor is your transaction ID and you can receive an invite. Otherwise consider signing up at midnight UTC when the registrations open up. You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=36787 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/

I belive we used Tommy, how do i get back access? The person who took care of access/maintenance for me is hospitalized. -----Mensagem original----- De: Heliohost Support Enviada em: sexta-feira, 30 de agosto de 2019 10:57 Para: fernanda.fang@advisorgroup.com.br Assunto: Re: [HH#851534] off-site site Were y'all on Tommy? You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=36787 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/

Username: N/A, Server: N/A, Main Domain: N/A Dear, good morning. Please, let us know how to get the site up and running again and how we can access the maintenance panel? https://advmauer.heliohost.org/advisor/frota/abastecimento/ Tks!

Username: N/A, Server: N/A, Main Domain: N/A Dear Heliohost Team, I had a Website on Tommy (mob.heliohost.org), username ,,Didi". As Tommy is currently out of order I would like to create as suggested in the support Forum an account on Ricky. I donated In March 2017 (PayPal confirmation 8MX32378C1339094C). I am not sure if this makes me eligible or not but if yes I would ask you to provide an invitation link for Ricky. Regards, Dietmat

Username: N/A, Server: N/A, Main Domain: N/A Hello HelioHost friends. I am not sure if I got this right: my site was hosted at Tommy I think (username: jd) and is affected by the ongoing maintenance process. If I got it right I should recreate my site from my backup to Ricky and then get it transferred to Tommy. In that case since I recently donated am I eligible for an invite? Also if I get an invite will I be able to use the same username? Thank you!

Dear support, Reading here, https://www.helionet.org/index/topic/36440-tommy-downtime/page-7 I see that someone else experiences what I do: their domain or subdomain points to an empty directory with a cgi-bin directory. The same is true when my domain resolves. What file location am I seeing when I go to zmwilliams.com? When Tommy is ready to rock again, will users have to re-create their user accounts? My primary concern is making sure my DNS records don't change over the course of all of this so that I continue to receive domain email. What will be the next step for users? Is there anything I should keep in mind to keep my DNS customizations as they were and still seem to be? I hope my questions make sense. Thanks a lot for your time. Zach P.S. I didn't end up touching the email that contained a Ricky invitation. I gave it some thought and didn't want to end up with another account that I'd have to terminate when Tommy is back. So if that invite has an expiration, I'll just leave it alone and let it go away. Sorry for the trouble. -----Original Message-----

Whoops, I should have read the last email more carefully! Sorry. As long as a notification goes out in similar fashion to the other updates that we've gotten at various stages, that would be enough notice. I don't think I actually have my DNS backed up anywhere (live and learn). Is it accessible to you such that you could send me the records I created/changed through cPanel? My I didn't use domain email I wouldn't even bug you about this. I understand you're an unpaid volunteer; I do my best not to ask already-answered questions but I slip sometimes. Thanks again. Zach -----Original Message-----

Username: menlah, Server: Ricky, Main domain: menlahalex.ml Dear Hosting Provider, I want my website to be as performant and secure as possible with the latest version of PHP. For the server my WordPress site is hosted on, I want to ensure that is the case. If I am not already on the latest version of PHP, please let me know what steps I need to take to update. Thanks!

Username: dylanjoz, Server: Ricky, Main domain: dylanjoz.heliohost.org Hi, I see on this topic (https://www.helionet.org/index/topic/36478-questions-and-answers/) you say those that were on Tommy server can request to be placed back on it when its up again. I see it is up now, I did temporarily create an account on Ricky, is there any chance I can be moved back to Tommy? My email address used on Tommy was dylanjozzie@gmail.com and the username was dylanjoz incase you need it. Kind Regards Dylan Osborne

Username: N/A, Server: N/A, Main Domain: N/A Hello, I am having a problem. Tommy server is down. As per your instructions, I applied for a different server and followed the directions. I don't understand this: I am able to apply to Tommy because the other two servers, Ricky, etc., are full? Tommy is closed. How can I even get a temporary server when there isn't one open? I am a little upset because I thought Tommy had the best uptime of all the servers that you have. What can I do? I downloaded the backup but there is no server I can use to upload the backup to. I can't get into any server. Can you help me with this and direct me on how to upload the backup into a different server when and if I am able to register to one of your other servers. I have donated to you in the past. I have this email account and ronald.coleman@outlook.com mailto:ronald.coleman@outlook.com . Thank you for your time and help. Sincerely yours, Ronald Coleman (former account was colecon9) Thank

Username: N/A, Server: N/A, Main Domain: N/A Hi, it said me that I need to wa= it 7 hours before I can register, but I plan to sleep at this time. - Can some maybe little donation, make things faster? Or there is server back-upping, and I can't speed it up?

Username: N/A, Server: N/A, Main Domain: N/A Where I can buy a domain name, without giving a phone number? (because if I will write someone else's, they will can steal my account). - I just don't want to give it out, its like to be naked, nude. - And if I will buy one (maybe from you, I don't know) how I will can use it with HelioHost?

Username: N/A, Server: N/A, Main Domain: N/A Dear Sir, I sent you a picture of the donation a few days ago, so I am waiting for your reply, the donation was done earlier, I was a user of "Tommy" server for a long time (more than a year), when the "tommy" problem happened I wrote to you, after it was solved my account was deleted. i would like your answer if i still get access or not. thank you Have a nice day

Username: N/A, Server: N/A, Main Domain: N/A Dear Sir We are writing to you because you are a registered contact for the internet domain bti1.heliohost.org. If this is not correct, please let us know as soon as possible. This domain appears to have been compromised and the site below is being used to host a phishing attack against BT plc. which we believe to be fraudulent. hXXp://bti1.heliohost.org/bt/BTinter/btconnect.html This URL has been live for 1 day. The phishing site represents a misuse of the intellectual property of BT. It may also be collecting sensitive personal information, bank account or credit card information about our customers. Please take all necessary steps to shut the phishing site down immediately and verify the security of the web site server in order to prevent future attacks. We recommend you preserve all relevant log information from the site in case it is required for law enforcement purposes. If you need further information about this incident please contact BT Trust and Safety Centre (TaSC) using the details below. We greatly appreciate your prompt attention to this matter and would be grateful for an update when it is resolved. Thank you. Kind regards Trust and Safety Centre | BT Security Email: bt.internet.security@bt.com Web: www.bt.com This email contains BT information, which may be privileged or confidential. It's meant only for the individual(s) or entity named above. If you're not the intended recipient, note that disclosing, copying, distributing or using this information is prohibited. If you've received this email in error, please let me know immediately on the email address above. Thank you. We monitor our email system, and may record your emails. British Telecommunications plc. Registered office: 81 Newgate Street London EC1A 7AJ Registered in England no: 1800000

Username: N/A, Server: N/A, Main Domain: N/A Suspended. -Krydos From: bt.internet.security@bt.com Sent: Wednesday, August 28, 2019 4:55 AM To: support@heliohost.org; abuse@heliohost.org; abuse@he.net; noc@he.net Subject: [190828-4] Phishing website purporting to be from BT Dear Sir We are writing to you because you are a registered contact for the internet domain bti1.heliohost.org. If this is not correct, please let us know as soon as possible. This domain appears to have been compromised and the site below is being used to host a phishing attack against BT plc. which we believe to be fraudulent. hXXp://bti1.heliohost.org/bt/BTinter/btconnect.html This URL has been live for 1 day. The phishing site represents a misuse of the intellectual property of BT. It may also be collecting sensitive personal information, bank account or credit card information about our customers. Please take all necessary steps to shut the phishing site down immediately and verify the security of the web site server in order to prevent future attacks. We recommend you preserve all relevant log information from the site in case it is required for law enforcement purposes. If you need further information about this incident please contact BT Trust and Safety Centre (TaSC) using the details below. We greatly appreciate your prompt attention to this matter and would be grateful for an update when it is resolved. Thank you. Kind regards Trust and Safety Centre | BT Security Email: bt.internet.security@bt.com Web: www.bt.com This email contains BT information, which may be privileged or confidential. It's meant only for the individual(s) or entity named above. If you're not the intended recipient, note that disclosing, copying, distributing or using this information is prohibited. If you've received this email in error, please let me know immediately on the email address above. Thank you. We monitor our email system, and may record your emails. British Telecommunications plc. Registered office: 81 Newgate Street London EC1A 7AJ Registered in England no: 1800000

Hi! I see that Tommy went down - can you please give me an invite for ricky? email: cesar.manara@gmail.com (I've donated twice, once for tommy invite (old paypal I think), and also to get double storage/inactivity immunity for two months). If possible, I'd like to have the double storage/inactivity on ricky too for the new account. My username used to be nimb and I can keep the same one. Lemme know a good way to donate again for you guys to help you rebuild & get the new server up and running Thanks! Cesar Manara On Fri, Jun 28, 2019 at 4:03 PM Heliohost Support wrote: > Thank you for the donation. We really appreciate it.I have double the > storage on your nimb account, and I gave you inactivity immunity for two > months. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic5552 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Hello, I can't even reply messages on heliohost forum, even I can register to reply, it fails. I don't know what to do !!!! I need to retrieve back my account. My database on this account is very important. I created it from scratch and test an software by it. Please your help. On Mon, Aug 26, 2019 at 1:13 PM Heliohost Support wrote: > Your message (Inactive account) has been assigned the tracking ID > [HH#434233]. One of our volunteer community members will reply to your > email as soon as possible. > > Please include the string [HH#434233] in the subject of any future email > regarding this case. You may do that by simply replying to this message. > > Please be aware that our system rejects binary attachements. If you are > submitting a screenshot or attachement please post a link to the file > instead of attaching it to the email. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=36734 > > Thank you, > Heliohost Support > https://www.heliohost.org/ > https://www.helionet.org/ > > -----Original Message----- > > Return-Path: > Delivered-To: support@heliohost.org > Received: from tommy.heliohost.org > by tommy.heliohost.org with LMTP > id nkAGEvC+Y12EDAEAY4nxBQ > (envelope-from ) > for ; Mon, 26 Aug 2019 11:13:52 +0000 > Return-path: > Envelope-to: support@heliohost.org > Delivery-date: Mon, 26 Aug 2019 11:13:52 +0000 > Received: from mail-lj1-f177.google.com ([209.85.208.177]:47020) > by tommy.heliohost.org with esmtps > (TLSv1.2:ECDHE-RSA-AES128-GCM-SHA256:128) > (Exim 4.92) > (envelope-from ) > id 1i2CwZ-000Hs3-4K > for support@heliohost.org; Mon, 26 Aug 2019 11:13:52 +0000 > Received: by mail-lj1-f177.google.com with SMTP id f9so14623680ljc.13 > for ; Mon, 26 Aug 2019 04:13:30 -0700 (PDT) > DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; > d=gmail.com; s 161025; > h=mime-version:from:date:message-id:subject:to; > bh=G64KQxHqz61JjsPTURWjHtVu68kZZGzt8gqt7azAKhY=; > > b=GeYJCdcmgfCCGUykoBkzYE8hbnLMNmITY9bPjn3tCbE0YQEL8KkTMo7k6BBQIDujLR > > NfQac5Z3bomDntIc6hazv8g/fDWRP8jzePoSgYecnnUsuTirqWbl/3dBbYSCnZ5j2boz > > W6lXOj5cGMKQNp6IC+lCJ1rA83/jyq7vLoUCjupLhzu0sDBz/zN95AUPwkENWfeTFvD1 > > +HtX9UEchXPe+HHgT7EADwLFgdP+HkyBRDSB2YFxbDxQxjxahIVGpbmZseJu25PvJDAt > > VcQ3e1qs1PijUO0ecqHBnQ03fjye9xuXPtm34QJyPA7bh3Ve0vqm4QYnKrM3TfgO5w7I > P88w== > X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; > d=1e100.net; s 161025; > h=x-gm-message-state:mime-version:from:date:message-id:subject:to; > bh=G64KQxHqz61JjsPTURWjHtVu68kZZGzt8gqt7azAKhY=; > > b=ugvyiq2+OalzwQ0p3Lt4Uv4Ih1BqWus+VR55wvrHulLoylmx73oBFRJQkT/5v66RFu > > 8MXh1acPXXafcV30AsyF5BtCBdC8ih0aqtpA7YwTZJX89t3XHYgkQoBPH2zEMBAW1xd4 > > Fd09134qvo1fbbzGYZlBgkNm/kdTYW78DB5ZnGcYKc/mbSpfTjTbP9ayB7UtPg4obRx7 > > jJaKxpZQjDZaOX+2sK1PpFP03HyAm7GTDSFjInLJyYzEn91WEkELqG1fsY8561Fz5D0W > > N34gqakyF1Zq2XHWrcIHvKv2moLQqR4a8nbJ2q2mb9UJB3Ei1UqQgiXoVzaZfEOPNg22 > cqpg== > X-Gm-Message-State: > APjAAAWf0tDb0JK1o89Y27QTEakhc+GwcxWZK14AITMcu7WwuU2qeCLj > 9DERVxHZw1iVICc6erVZIrQkSrgbQnzBmMY9ZRTvRBNbu9E= > X-Google-Smtp-Source: > APXvYqxXcqFUlgAhpRuCeugDGmnBbvYjrAJauVgnzj916Dplz4IV05hi7snh4Vn0jja8TihG5XF6fCSZoYw0+10AS9w= > X-Received: by 2002:a2e:970e:: with SMTP id > r14mr10130058lji.204.1566817988649; > Mon, 26 Aug 2019 04:13:08 -0700 (PDT) > MIME-Version: 1.0 > From: Tarek Al-Assady > Date: Mon, 26 Aug 2019 13:05:30 +0200 > Message-ID: < > CA+56A+EDOvmqrm1eNmiSPira4eZG45hBpx1pFupV4HHscoa_qg@mail.gmail.com> > Subject: Inactive account > To: support@heliohost.org > Content-Type: multipart/alternative; > boundary="000000000000a426470591033d5c" > X-Spam-Status: No, score=-0.2 > X-Spam-Score: -1 > X-Spam-Bar: / > X-Ham-Report: Spam detection software, running on the system " > tommy.heliohost.org", > has NOT identified this incoming email as spam. The original > message has been attached to this so you can view it or label > similar future email. If you have any questions, see > root\@localhost for details. > Content preview: Hello, I'd like to inform you that I've received this > message when I tried to access my account (tarekelassady@gmail.com) on > heliohost.org. > "Your account has been archived due to inactivity. To keep your account > active you need only log in to heliohost.org at least once every 30 > days. > Failure to log in often enough results in your accou [...] > Content analysis details: (-0.2 points, 5.0 required) > pts rule name description > ---- ---------------------- > -------------------------------------------------- > -0.0 RCVD_IN_DNSWL_NONE RBL: Sender listed at https://www.dnswl.org/, > no trust > [209.85.208.177 listed in list.dnswl.org] > 0.0 FREEMAIL_FROM Sender email is commonly abused enduser mail > provider (tarekelassady[at]gmail.com) > -0.0 SPF_PASS SPF: sender matches SPF record > 0.0 HTML_MESSAGE BODY: HTML included in message > -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from > author's domain > -0.1 DKIM_VALID Message has at least one valid DKIM or DK > signature > 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not > necessarily > valid > -0.1 DKIM_VALID_EF Message has a valid DKIM or DK signature from > envelope-from domain > X-Spam-Flag: NO > > --000000000000a426470591033d5c > Content-Type: text/plain; charset="UTF-8" > Content-Transfer-Encoding: quoted-printable > > Hello, > > I=E2=80=99d like to inform you that I=E2=80=99ve received > t= > his message when > I tried to access my account (tarekelassady@gmail.com) on heliohost.org. > > > > =E2=80=9CYour account has been archived due to inactivity. To keep your > acc= > ount > active you need only log in to heliohost.org at least once every 30 days. > Failure to log in often enough results in your account being flagged as > inactive. If you would like to continue using this account you will need to > request that an admin unarchive it=E2=80=9D > > > > I=E2=80=99ve already designed a full database on this > accou= > nt and I > can=E2=80=99t react it because it=E2=80=99s inactive. I need to return it > b= > ack, since I use > this database. > > > > Thank you in advance. > > > > Tarek El-Assady > > --000000000000a426470591033d5c > Content-Type: text/html; charset="UTF-8" > Content-Transfer-Encoding: quoted-printable > > Hello, > > =C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2= > =A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0 > I=E2=80=99d like to inform you that I=E2=80=99ve received this message > when= > I tried to access > my account ( style=3D"color:rgb(5= > ,99,193)">tarekelassady@gmail.com) > on heliohost.org. > > =C2=A0 > > style=3D"color:rgb(31,7= > 3,125)">=E2=80=9CYour > account has been archived due to inactivity. To keep your account active > yo= > u > need only log in to heliohost.org at > l= > east once every 30 days. Failure to log > in often enough results in your account being flagged as inactive. If you > w= > ould > like to continue using this account you will need to request that an admin > unarchive it=E2=80=9D > > =C2=A0 > > =C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2= > =A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0 > I=E2=80=99ve already designed a full database on this account and I can=E2= > =80=99t react it > because it=E2=80=99s inactive. I need to return it back, since I use this > d= > atabase. > > =C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2= > =A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0 > > > =C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2= > =A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0 > Thank you in advance. > > style=3D"color:rgb(31,73,125)">=C2=A0 an> > > =C2=A0=C2= > > =A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0= > =C2=A0 > Tarek El-Assady > > --000000000000a426470591033d5c-- > >

Username: dbqlty, Server: Johnny, Main domain: dbqlty.heliohost.org Hello, I'd like to inform you that I've received this message when I tried to access my account (tarekelassady@gmail.com) on heliohost.org. "Your account has been archived due to inactivity. To keep your account active you need only log in to heliohost.org at least once every 30 days. Failure to log in often enough results in your account being flagged as inactive. If you would like to continue using this account you will need to request that an admin unarchive it" I've already designed a full database on this account and I can't react it because it's inactive. I need to return it back, since I use this database. Thank you in advance. Tarek El-Assady

I do not know if you are receiving the message correctly because your answer comes with binary code, so if you have already received it correctly, please excuse me and help me add my Ricky server domains! Hi, I wrote to you about Tommy server soon, I agree with the rules, nothing that I donated money to Tommy server has been downloaded from my site. I did a new registration on Ricky's server, started adding domains, but it shows me the following: (XID hebepa) A DNS entry for "papagal.ga" already exists. You must remove this DNS entry from all servers in the DNS cluster to proceed. Help me and tell me what to do to add my domain to Ricky's server, the same ones that were uploaded to Tommy's server before the crash, if that matters! Good day ------------------------------------- ?.?. ???? ??, ???? ????????? ??? ????. ?????????, ????? ?????? ?????????????????? ?????. ??????? ?? ???? ? ??. ??? ??? ?? www.superhosting.bg https://www.superhosting.bg/?utm_source=mbg&utm_medium=cpm&utm_content=mail_footer&utm_campaign=newuser_campaign2019

Username: N/A, Server: N/A, Main Domain: N/A Dear Heliohost, Sorry about your Tommy! I have donated. Can I get my site back up on Tommy, please? username is benefice email is beneficent2000@gmail.com Thanks for your outstanding service. Best, Mr Nigel Barksfield Webmaster

Hi, I already downloaded the backup, I did not sign up for a new account as it conflicted with my email, waiting for invite, thank you. ________________________________

=0A=0AHi, I wrote to you about Tommy server soon, I agree with the rules, n= othing that I donated money to Tommy server has been downloaded from my sit= e. I did a new registration on Ricky's server, started adding domains, but= it shows me the following: (XID hebepa) A DNS entry for =E2=80=9Cpapagal.g= a=E2=80=9D already exists. You must remove this DNS entry from all servers= in the DNS cluster to proceed. Help me and tell me what to do to add my d= omain to Ricky's server, the same ones that were uploaded to Tommy's server= before the crash, if that matters!=0AGood day=0A=0A =0A=0A----- =D0=A6= =D0=B8=D1=82=D0=B0=D1=82 =D0=BE=D1=82 Heliohost Support (support@heliohost.= org), =D0=BD=D0=B0 26.08.2019 =D0=B2 08:28 -----=0A=0A =0A Your message (To= mmy account) has been assigned the tracking ID [HH#551939]. One of our volu= nteer community members will reply to your email as soon as possible.=0A=0A= Please include the string [HH#551939] in the subject of any future email re= garding this case. You may do that by simply replying to this message.=0A= =0APlease be aware that our system rejects binary attachements. If you are = submitting a screenshot or attachement please post a link to the file inste= ad of attaching it to the email.=0A=0AYou may view the status of your ticke= t by visiting:=0A=0Ahttps://www.helionet.org/index/index.php?showtopic=3D36= 725=0A=0AThank you,=0AHeliohost Support=0Ahttps://www.heliohost.org/=0Ahttp= s://www.helionet.org/=0A=0A-----Original Message-----=0A=0AReturn-Path: &lt= ;drashko@mail.bg>=0ADelivered-To: support@heliohost.org=0AReceived: from= tommy.heliohost.org=0A=09by tommy.heliohost.org with LMTP=0A=09id i/FWDfzI= X12XZAEAY4nxBQ=0A=09(envelope-from <drashko@mail.bg>)=0A=09for <su= pport@heliohost.org>; Fri, 23 Aug 2019 11:07:40 +0000=0AReturn-path: &lt= ;drashko@mail.bg>=0AEnvelope-to: support@heliohost.org=0ADelivery-date: = Fri, 23 Aug 2019 11:07:40 +0000=0AReceived: from mx4.mail.bg ([193.201.172.= 120]:37458)=0A=09by tommy.heliohost.org with esmtps (TLSv1.2:ECDHE-RSA-AES2= 56-GCM-SHA384:256)=0A=09(Exim 4.92)=0A=09(envelope-from <drashko@mail.bg= >)=0A=09id 1i17Pu-000NjS-5Z=0A=09for support@heliohost.org; Fri, 23 Aug = 2019 11:07:40 +0000=0AReceived: from mail.bg (php0w3.internal [10.0.0.33])= =0A=09by mx4.mail.bg (Postfix) with ESMTPA id E2E6A9C6D2=0A=09for <suppo= rt@heliohost.org>; Fri, 23 Aug 2019 14:06:55 +0300 (EEST)=0ADKIM-Signatu= re: v=3D1; a=3Drsa-sha256; c=3Dsimple/simple; d=3Dmail.bg; s=3Ddefault;=0A= =09t=3D1566558415; bh=3DOiPXEAipveQl/V7K/KyNh9g/oyaxHKb0YH31BJMqFec=3D;=0A= =09h=3DMessage-ID:Date:Subject:From:To:MIME-Version:Content-Type:=0A=09 Con= tent-Transfer-Encoding;=0A=09b=3DgNiwwo8Z8looLTJcsEyUtihN2A/eb0egtfnyPcaQYd= 1YOsrXU7hElUKZf9Gikd6xD=0A=09 R92wyhujnBKwU6wF2zX4xouIT6bWy274sbLEONbQMJ2+d= BQLdqJmQlUOdo1yVwoNEK=0A=09 5L7QZgGFwwThjH7d4+Zk5EdqUlNFoYyfpUYi6u3Y=3D=0AM= essage-ID: <2844d5aafb7ff40fa6558cddcba33c77.mailbg@mail.bg>=0ADate: = Fri, 23 Aug 2019 11:06:55 -0000=0ASubject: Tommy account=0AFrom: drashko@ma= il.bg=0ATo: support@heliohost.org=0AUser-Agent: Mail.BG Webmail=0AMIME-Vers= ion: 1.0=0AContent-Type: text/plain;charset=3Dutf-8=0AContent-Transfer-Enco= ding: quoted-printable=0AX-Priority: 3 (Normal)=0AImportance: Normal=0AX-Co= mposed: 2019-08-23T11:06:55+00:00=0AX-Spam-Status: No, score=3D-0.9=0AX-Spa= m-Score: -8=0AX-Spam-Bar: /=0AX-Ham-Report: Spam detection software, runnin= g on the system "tommy.heliohost.org",=0A has NOT identified this incoming = email as spam. The original=0A message has been attached to this so you ca= n view it or label=0A similar future email. If you have any questions, see= =0A root@localhost for details.=0A Content preview: Tommy crashed, okay, i= t's been 2 weeks and it's already working,=0A I got my backup on the sit= e, and what - my registration was deleted! Okay,=0A the server has been = restored and I now need to sign up again [...] =0A Content analysis details= : (-0.9 points, 5.0 required)=0A pts rule name description= =0A ---- ---------------------- -------------------------------------------= -------=0A -0.7 RCVD_IN_DNSWL_LOW RBL: Sender listed at https://www.dn= swl.org/,=0A low trust=0A = [193.201.172.120 listed in list.dnswl.org]=0A 0.0 URIBL_BLOCKED = ADMINISTRATOR NOTICE: The query to URIBL was=0A = blocked. See=0A http://wiki.apache.org/= spamassassin/DnsBlocklists#dnsbl-block=0A for = more information.=0A [uRIs: superhosting.bg]=0A= 0.0 FREEMAIL_FROM Sender email is commonly abused enduser mail= =0A provider (drashko[at]mail.bg)=0A -0.0 SPF_P= ASS SPF: sender matches SPF record=0A -0.1 DKIM_VALID = Message has at least one valid DKIM or DK signature=0A -0.1 DKIM_VALID= _EF Message has a valid DKIM or DK signature from=0A = envelope-from domain=0A -0.1 DKIM_VALID_AU Message = has a valid DKIM or DK signature from=0A author= 's domain=0A 0.1 DKIM_SIGNED Message has a DKIM or DK signature= , not necessarily=0A valid=0AX-Spam-Flag: NO=0A= =0A=3D0A=3D0ATommy crashed, okay, it's been 2 weeks and it's already workin= g, I go=3D=0At my backup on the site, and what - my registration was delete= d! Okay, the=3D=0A server has been restored and I now need to sign up agai= n - okay! And then=3D=0A, there is no place for me, because, who donated m= oney to Tommy's server an=3D=0Ad can't upload my site again ??? I'm not sa= tisfied!!! I'm already looking=3D=0A for an alternative and I thought I'd = donate to your newest server, but I w=3D=0Aon't do it, I'm disappointed!=3D= 0A=3D0A-------------------------------------=3D0A=3D=0A=3D0A=3DD0=3D9F.=3DD= 0=3D9F. =3DD0=3D92=3DD0=3DB8=3DD0=3DB4=3DD1=3D8F =3DD0=3DBB=3DD0=3DB8, =3DD= 0=3DB4=3DD0=3DBE=3DD1=3D=0A=3D80=3DD0=3DB8 =3DD0=3DA0=3DD0=3DB0=3DD0=3DB4= =3DD0=3DBE=3DD1=3D81=3DD1=3D82=3DD0=3DB8=3DD0=3DBD=3DD0=3DB0 =3DD0=3DB8=3D= =0A=3DD0=3DBC=3DD0=3DB0 =3DD1=3D81=3DD0=3DB0=3DD0=3DB9=3DD1=3D82. =3DD0=3DA= 0=3DD0=3DB0=3DD0=3DB4=3DD0=3DBE=3DD1=3D81=3DD1=3D=0A=3D82=3DD0=3DB8=3DD0=3D= BD=3DD0=3DB0, =3DD0=3DBA=3DD0=3DBE=3DD1=3D8F=3DD1=3D82=3DD0=3DBE =3DD0=3DBE= =3DD0=3DBF=3DD0=3DB0=3D=0A=3DD0=3DB7=3DD0=3DB2=3DD0=3DB0 =3DD0=3DB8=3DD0=3D= B7=3DD1=3D82=3DD0=3DBE=3DD1=3D87=3DD0=3DBD=3DD0=3DBE=3DD0=3DB1=3DD0=3D=0A= =3DB0=3DD0=3DBB=3DD0=3DBA=3DD0=3DB0=3DD0=3DBD=3DD1=3D81=3DD0=3DBA=3DD0=3DB0= =3DD1=3D82=3DD0=3DB0 =3DD1=3D81=3DD0=3DB2=3D=0A=3DD0=3DB8=3DD0=3DBD=3DD1=3D= 8F. =3DD0=3D9D=3DD0=3DB0=3DD0=3DBF=3DD1=3D80=3DD0=3DB0=3DD0=3DB2=3DD0=3DB8 = =3DD1=3D81=3DD0=3D=0A=3DB8 =3DD1=3D81=3DD0=3DB0=3DD0=3DB9=3DD1=3D82 =3DD0= =3DB8 =3DD1=3D82=3DD0=3DB8. =3DD0=3D92=3DD0=3DB8=3DD0=3DB6 =3DD0=3D=0A=3DBA= =3DD0=3DB0=3DD0=3DBA =3DD0=3DBD=3DD0=3DB0 www.superhosting.bg=3D0A https://= www.superhostin=3D=0Ag.bg/?utm_source=3D3Dmbg&utm_medium=3D3Dcpm&utm_conten= t=3D3Dmail_footer&utm_campa=3D=0Aign=3D3Dnewuser_campaign2019=0A =0A=0A =0A= =0A-------------------------------------=0A=0A=D0=9F.=D0=9F. =D0=97=D0= =BD=D0=B0=D0=B5=D1=88 =D0=BB=D0=B8, =D1=87=D0=B5 =D0=BC=D0=BE=D0=B6=D0= =B5=D1=88 =D0=B4=D0=B0 =D1=81=D0=B8 =D0=BD=D0=B0=D0=BF=D1=80=D0=B0=D0=B2= =D0=B8=D1=88 =D1=81=D0=B0=D0=B9=D1=82 =D0=B1=D1=8A=D1=80=D0=B7=D0=BE =D0= =B8 =D0=BB=D0=B5=D1=81=D0=BD=D0=BE? =D0=9D=D1=83=D0=B6=D0=BD=D0=BE =D1= =82=D0=B8 =D0=B5 =D0=BF=D0=BE-=D0=BC=D0=B0=D0=BB=D0=BA=D0=BE =D0=BE=D1= =82 =D1=87=D0=B0=D1=81 =D0=B8 =D0=B5 =D0=B3=D0=BE=D1=82=D0=BE=D0=B2. =D0= =9D=D0=B0=D1=83=D1=87=D0=B8 =D0=BA=D0=B0=D0=BA =D0=BD=D0=B0 www.superhostin= g.bg=0A https://www.superhosting.bg/site-builder.php?utm_source=3Dmbg&utm_m= edium=3Dcpm&utm_content=3Dmail_footer&utm_campaign=3Dnewuser_campaign2019

Our account creation process has been improved. When you create an account we actually create two accounts for you. One account is the hosting account itself, and the other is a forum account to make getting support easier. The way it worked before was if you deleted your hosting account you wouldn't be able to recreate that same username because your forum account still existed and would block anyone from choosing that username. This meant that you would need to get an admin to change your forum username temporarily before you would be able to recreate your hosting username. This was confusing for users because they would obviously think that since they can't reuse the username it must mean their old account wasn't deleted yet. It also made a lot more work for the admins because we would have to explain all of the above, then rename their forum account, and then rename it back once the new hosting account was created. Now the account creation process not only allows you to use the same username as a forum account, but actually suggests it if it finds an already existing forum account that matches your email address. This also means that no one else can steal your username while you're in the middle of moving between two servers, because the only way you can have a username that already exists on the forums is if you have access to that email address. The reason we implemented these changes now is because the Tommy server will be coming back online soon, and we want to make it as easy as possible for people to recreate their accounts. Let us know if you find any bugs or if things aren't behaving the way you would expect.

Username: N/A, Server: N/A, Main Domain: N/A Hello, I want to create an new Account at your hosting (for PHP), but it says, that= I should wait. Can I skip this waiting? Maybe when I donate? Thanks Sebastian Genderka =