HelioHost

Hello there, The translation ID is *5XS88166XT251310F*. I don't currently have a username as I am trying to sign up (I had a username in the past which I believe was "Raident", though it seems it has been deleted from your system). Kind regards, Joe On Thu, 6 Feb 2020 at 07:56, Heliohost Support wrote: > Also, your username. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic8516 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Username: N/A, Server: N/A, Main Domain: N/A Hi, My server IP address is not found. Even after connecting my DNS with Heliohost. Please help Regards.

Username: N/A, Server: N/A, Main Domain: N/A Hello there, I sent a $1 donation via paypal though I haven't received my invitation to Tommy yet. Please could you help? Kind regards, Joe

I did that as well but i'm getting this error: Invalid response from http://cyprusfriendly.com/.well-known/acme-challenge/JUjouu_Jm-BYNiF36o-5cvd1S7u3PoU9328erccAfc4 [65.19.141.67]: "\n\n\n\t ??????: > Are you following this guide > https://wiki.helionet.org/Installing_a_Let%27s_Encrypt_SSL_Certificate > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=38459 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Username: bhatakee, Server: Johnny, Main domain: bhatakee.heliohost.org Dear sir, I request u to reset the password of heliohost support login form my username is : bhatakee Thanku you

Username: N/A, Server: N/A, Main Domain: N/A Good morning, Can you please reactivate my Tommy account? Login: akcoop Please let me know if any additional info is needed. Thanks, Amanda

Unfortunately renaming did not do the trick ???? ???, 30 ??? 2020 ???? 5:00 ?.?., ?/? Heliohost Support < support@heliohost.org> ??????: > Rename your .htaccess file so it's ignored, then try it again. 99% of the > time, this error is caused by your site forcing a redirect to the SSL > version of your site with an .htaccess file. > > If renaming it makes it work, you should add an exception for the > .well-known folder. LE and others who offer free DV certificates like this > require your site to accept PLAIN HTTP connections for the verification > file. > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=38459 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Username: vicky9, Server: Johnny, Main domain: vicky9.heliohost.org Dear Heliohost team I am having trouble renewing ssl let's encrypt I get this warning: Warning: Your verification URL is not returning the correct contents to our verification servers. The URL looks like it is blocking bots and which inadvertently blocks our servers from receiving the correct content. Contact your host, a professional developer or admin for further help with fixing it. Is there something i need to do from my end? thxxx Vicky

Obrigado Em qui., 30 de jan. de 2020 as 07:01, Heliohost Support < support@heliohost.org> escreveu: > Unblocked. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=38455 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Username: cafefekr, Server: Johnny, Main domain: cafefekr.heliohost.org Hello, I have signed up an account with the user name "cafefefkr", and I've been using the database connected to the account for a while now. now when i tried to login to the account it says that it is suspended duo to inactivity, despite the regular login to the database remotely. The data stored to the database was very precious to me. is there any way to retrieve the sql database? Its a matter of life and death somehow! -- Sincerely Sina Raeesi

Username: N/A, Server: N/A, Main Domain: N/A O endereco IP 45.238.43.60 foi bloqueado Ola meu username e Vidigal meu site e Habboxy.heliohost.org Voces sao os melhores em hospedagem, espero que desbloqueiem meu ip logo obrigado

it's not about the Filezilla-FTP it is about the lock on https://www.heliohost.org/login/ Gesendet: Mittwoch, 29. Januar 2020 um 19:24 Uhr Von: "Heliohost Support" <support@heliohost.org> An: krncke@gmx.de Betreff: Re: [HH#188581] Login Excellent - I see "unblocked" in the ticket But access is still blocked. Think I'll give it up and leave heliohost.org Gesendet: Mittwoch, 29. Januar 2020 um 19:12 Uhr Von: "Heliohost Support" <support@heliohost.org> An: krncke@gmx.de Betreff: Re: [HH#188581] Login IP address unblocked. &amp;amp;nbsp; I'm having trouble understanding your message though (we have to rely on Google Translate). If you're still having trouble, please try these settings: &amp;amp;nbsp; Host: johnny.heliohost.org Port: 21&amp;amp;nbsp; Connection type: Plain FTP (unencrypted); FTP over TLS is not supported Username: wolle132 Password: <your cpanel password> You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=38447 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/ You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=38447 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/

Excellent - I see "unblocked" in the ticket But access is still blocked. Think I'll give it up and leave heliohost.org Gesendet: Mittwoch, 29. Januar 2020 um 19:12 Uhr Von: "Heliohost Support" <support@heliohost.org> An: krncke@gmx.de Betreff: Re: [HH#188581] Login IP address unblocked. &nbsp; I'm having trouble understanding your message though (we have to rely on Google Translate). If you're still having trouble, please try these settings: &nbsp; Host: johnny.heliohost.org Port: 21&nbsp; Connection type: Plain FTP (unencrypted); FTP over TLS is not supported Username: wolle132 Password: <your cpanel password> You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=38447 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/

Username: wolle132, Server: Johnny, Main domain: wolle132.heliohost.org Sehr geehrtes Team, danke für Ihre schnelle Nachricht. https://www.helionet.org/index/index.php?showtopic=38447 Ich kann mich aber mit meinen Daten nicht einloggen da die IP gesperrt ist. Username.:: wolle132 Passwort ..: wie ich festgelegt Das erscheint: The IP address 180.183.224.99 has been blocked for trying to log in to SFTP with the wrong password too many times. To prevent this from happening again in the future please make sure your username and password are saved correctly in your SFTP client. You won't be able to continue to cPanel until an admin unblocks you. To request that your IP be unblocked please visit The IP address 180.183.224.99 has been blocked for trying to log in to SFTP with the wrong password too many times. To prevent this from happening again in the future please make sure your username and password are saved correctly in your SFTP client. You won't be able to continue to cPanel until an admin unblocks you. To request that your IP be unblocked please visit Liebe Grüße Wolle

Herzlichen Dank für die= Information=2E Mit meinem Usernamen wolle132 kann= ich mich nicht anmelden=2E Die IP wurde gesperrt=2E The IP address 180=2E183=2E224=2E99 has been block= ed for trying to log in to SFTP with the wrong password too many times=2E T= o prevent this from happening again in the future please make sure your use= rname and password are saved correctly in your SFTP client=2E You won't be = able to continue to cPanel until an admin unblocks you=2E To request that y= our IP be unblocked please visit --- Ich habe diese Nachricht mit der GMX Mail App für Win= dows erstellt=2E -----Ursprüngliche Nachricht----- Von: "Heliohost Sup= port" <support@heliohost=2Eorg> Gesendet: Mittwoch, 29=2E Januar= 2020 17:33 An: krncke@gmx=2Ede Betreff: Re: [HH#188581] Login Translated: Username: wolle132, Server: Johnny, Main domain: wo= lle132=2Eheliohost=2Eorg Very dear team, I can not log in anymore= =2E I have created an FTP and cannot get any further=2E Status: C= onnect to johnny=2Eheliohost=2Eorg:1373 =2E=2E=2E Answer: fzSftp start= ed, protocol_version =3D 9 Command: open "wolle132@johnny=2Eheliohost= =2Eorg" 1373 Command: Trust new server key: Yes Command: Pass: **= ***** Error: Authentication failed=2E Error: Critical error: Fail= ed to connect to the server Dear greetings Wool Share You may view the status of your ticket by visiting: https://www=2Ehelionet=2Eorg/index/index=2Eph= p?showtopic=3D38447 Thank you, Heliohost support https://www=2Eheliohost=2Eorg/ https://www=2Ehelionet=2Eorg/

Username: wolle132, Server: Johnny, Main domain: wolle132.heliohost.org Sehr geehrtes Team, ich kann mich nicht mehr einloggen. Ich habe einen FTP angelegt und komme da auch nicht weiter. Status: Verbinde mit johnny.heliohost.org:1373... Antwort: fzSftp started, protocol_version=9 Befehl: open "wolle132@johnny.heliohost.org" 1373 Befehl: Neuem Serverschlüssel vertrauen: Ja Befehl: Pass: ******* Fehler: Authentifizierung fehlgeschlagen. Fehler: Kritischer Fehler: Herstellen der Verbindung zum Server fehlgeschlagen Liebe Grüße Wolle

Username: N/A, Server: N/A, Main Domain: N/A Hello My Name Is Storm Moran,(Yes this is my real name) I message you @ HelioHost On Behalf Of A Partnership Possibility As I Own https://hostio.site and have access to sell many servers and have an amazing infrastructure set up that this is to lead me believe that with my access to bare metal / vps / nvme ssd and dedicated cloud that our partnership could possibly be a advantage and a step in the right direction to make some very nice income! please think about it and please feel free to message me about any questions or concerns that you may have about this. Sincerely, Storm Moran Owner of Hostio / TheHostingTeam / UCanHost https://hostio.site find your cheap domain for only .99 cents!

Username: shuaibas, Server: Johnny, Main domain: shuaibas.heliohost.org Hi Support Team , Please unblock me. I don't know why i have been blocked? It's urgent please . Username is : shuaibas Email :: shuaibaslam2019@hotmail.com server .. johnny.heliohost.org Thanks! Sent from Outlook

Username: N/A, Server: N/A, Main Domain: N/A During an investigation of fraud, we discovered a compromised website (www.= idsma2store.heliohost.org) that is being used to attack our client and thei= r customers. In addition to the website owner, we have addressed this report to the resp= onsible authoritative providers who have the ability to disable the malicio= us content in question. Based on your relationship to the content in questi= on, please see our specific request below. This threat has been active for at least 0.1 hours. hXXps://www.idsma2store.heliohost.org/US/b323b0adf3/index hXXps://www.idsma2store.heliohost.org/US/b323b0adf3/bill.php hXXps://www.idsma2store.heliohost.org/US/b323b0adf3/process.php hXXps://www.idsma2store.heliohost.org/US/b323b0adf3/process2.php hXXps://www.idsma2store.heliohost.org/US/b323b0adf3/done.php hXXps://www.idsma2store.heliohost.org/US/81562a48de/index?dispatch=3Da5bd24= e6e7343ad2cd337656bfb02e9e hXXps://www.idsma2store.heliohost.org/US/b323b0adf3/index?dispatch=3Dab6e90= fe5e601c84406fa5c42090c971 hXXps://www.idsma2store.heliohost.org/US/b323b0adf3/card.php First detection of malicious activity: 01-21-2020 03:58:34 UTC Most recent observation of malicious activity: 01-21-2020 04:05:31 UTC Associated IP Addresses: 65.19.141.67 =3D=3D=3D HOSTING PROVIDER =3D=3D=3D If you agree that this is malicious, we kindly request that you take steps = to have the content removed as soon as possible. It is highly likely that = the intruder who set up this phishing content has also left additional frau= dulent material on this server such as illegitimate access points. =3D=3D=3D WEBSITE OWNER =3D=3D=3D We recommend taking the following actions to secure the web site and preven= t the attackers from returning: - Update your web applications including CMS, blog, ecommerce, and othe= r applications (and all add-on modules/components/plugins). - Search all of your web directories for suspicious files as attackers = commonly leave backdoors. - Scan the computer from which you login to your web hosting control pa= nel or ftp server with anti-virus software. - Change your web hosting provider if this is an ongoing issue. If your provider has disabled your account because of this incident, you mu= st coordinate a resolution with them directly as PhishLabs has no control o= ver this aspect. If we have contacted you in error, or if there is a better way for us to re= port this incident, please let us know so that we may continue our investig= ation. We are grateful for your assistance. Kind regards, Pravin Singh PhishLabs Security Operations 12023866001 Available 24/7 [PL-1488180]

Username: ghanshya, Server: Johnny, Main domain: liwebsite.heliohost.org I many try to open my account with my password But it's not working. I can try changing password threw e-mail But it's doesn't Work. So please help for changing password.

Username: rds1107, Server: Johnny, Main domain: rds1107.heliohost.org Hi, I am user of your hosting site at www.heliohost.org. But couple of months i could not login to my hosting account due to which my account is deactivated. Hosting Addr : www.rds1107.heliohost.org subdomain : rds1107 username : srmarohit@gmail.com So, i kindly request you to reactivate my account as soon as possible. -- *Rohit Sharma*

Hello. Now it worked. The other times I tried it kept saying "error, keep trying or ask for support". Thanks for your help, Francesco. Il giorno ven 17 gen 2020 alle ore 14:57 Heliohost Support < support@heliohost.org> ha scritto: > What error are you getting? > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic8358 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Username: N/A, Server: N/A, Main Domain: N/A Dear Sir or Madam, We have discovered a phishing attack located on your network: hxxps://ykebede.heliohost[.]org/oq/another.php?email=3D [65.19.141.67] hxxps://ykebede.heliohost[.]org/oq/redirect.php [65.19.141.67] We believe that this attack is being restricted so it is only visible from = certain countries. Before deciding that the attack has been resolved please= confirm it cannot be viewed from the following countries: South Africa This attack targets our customer, Microsoft, website URL https://www.micros= oft.com/. Would it be possible to have the fraudulent content, and any other associat= ed fraudulent content, taken down as soon as you are able to? Additionally, please keep the fraudulent content safe so that our customer = and law enforcement agencies can investigate this incident further once the= site is offline. For more information please see https://incident.netcraft.com/a11a843a81dd/ Many thanks, Netcraft Phone: +44(0)1225 447500 Fax: +44(0)1225 448600 Netcraft Issue Number: 7985264 To contact us about updates regarding this attack, please respond to this e= mail. Please note: replies to this address will be logged, but aren't alway= s read. If you believe you have received this email in error, or you requir= e further support, please contact: takedown@netcraft.com. This mail can be parsed with x-arf tools. Visit http://www.xarf.org/ for mo= re information about x-arf.

Hello, the methods that you sent return an error, that's why I would like my password to be manually changed. Thanks, Francesco. Il giorno gio 16 gen 2020 alle ore 23:47 Heliohost Support < support@heliohost.org> ha scritto: > Hello Francesco. > > You can reset your password following one of the two ways: > Go to https://www.heliohost.org/reset/ in your browser and type your > username or email address, it'll send you a link to change your password > (*); > If the above method doesn't work, go to > https://johnny.heliohost.org:2083/resetpass?start=1and type your > username, then it'll send you a link to change your password (*). > (*) On both cases a link will be sent to your email so make sure to check > your spam folder as well. > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic8358 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Email regarding account creation and email informations about host A sexta, 17/01/2020, 13:02, Bruno Martins escreveu: > I can prove ir with some emails. > > > > A sexta, 17/01/2020, 12:49, Heliohost Support > escreveu: > >> I can't find any record that an account ever existed under that email >> address. There was a server crash shortly after 8/4 that would've taken the >> account offline, however you'd be in listed in our backup system if this >> was what had happened to you. I don't see any indication you had an account >> at all during the crash. >> >> Are you sure this was the email address you registered the account under? >> >> You may view the status of your ticket by visiting: >> >> https://www.helionet.org/index/index.php?showtopic8368 >> >> Thank you, >> Heliohost support >> https://www.heliohost.org/ >> https://www.helionet.org/ >> >>