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Everything posted by HelioHost
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Yep, nothing's working On Fri, Feb 28, 2020, 8:27 PM Heliohost Support wrote: > Have you tried deleting the folder/files via SFTP? > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic7717 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
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But I am not able to login to cpanel ? On Tue, Feb 11, 2020, 5:50 PM Heliohost Support wrote: > Great, thanks for the update. > On Tue, Feb 11, 2020 at 3:31 PM Heliohost Support > wrote: > > Server IP is definitely resolving as your nameservers are alright. It > > shows the domain is Queued and that should be done in sometime. > > https://dnschecker.org/?#A/www.dushyantkumar.com > > https://dnschecker.org/#NS/www.dushyantkumar.com > > > > You may view the status of your ticket by visiting: > > > > https://www.helionet.org/index/index.php?showtopic8517 > > > > Thank you, > > Heliohost support > > https://www.heliohost.org/ > > https://www.helionet.org/ > > > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=38517 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
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Username: maurivi, Server: Johnny, Main domain: maurivi.heliohost.org Good morning, I would like to consult about the website that I have hosted on heliohost. It is continuously offline, it happens several times a day and for a good time. Is there a problem in my account? Or is there a way to solve this? I understand that it is free and resources may not be enough, but there may be a way to solve it. It's possible? Thank you very much, best regards! Mauricio Villagran maurivi.heliohost.org
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Username: N/A, Server: N/A, Main Domain: N/A I made a donation today some hours ago. Transation 1HD25165033217256HelioHost Tommy1,00 USD Will I receive the invitation?
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Hi I noticed I have to renew (login to coanel) every month. Since i donated for sparkie server it has been said to me that I wont have to login for amounth donated/5 woth a month. Why do I have to login every month? On Fri, Oct 25, 2019, 19:10 Heliohost Support wrote: > Tnx a lot... > On Fri, 25 Oct 2019, 17:45 Heliohost Support, wrote: > > Your disk space has been doubled. > > > > You may view the status of your ticket by visiting: > > > > https://www.helionet.org/index/index.php?showtopic7035 > > > > Thank you, > > Heliohost support > > https://www.heliohost.org/ > > https://www.helionet.org/ > > > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic7035 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
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Username: thabiba3, Server: Tommy, Main domain: thabiba3.heliohost.org Hello, My account on heliohost thabiba3@gmail.com has been discontinued/ inactive. I would like to make it active. What steps do I need to take? Please help me resolve this issue. Thank you!
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Username: N/A, Server: N/A, Main Domain: N/A I have registered to your site for hosting and domain On 19 Feb 2020 12 noon for production sever Tommy As per the given time limit was 12 hours but it ha been more than 24 hours to make the site/link online Please help me and looking forward for your assistance
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Username: thabiba3, Server: Tommy, Main domain: thabiba3.heliohost.org Hello, I am contacting again that I would like to continue with my account that has been achieved due to inactive for more than 30 days. I tried on heliohost.org but it tells me to contact the support. Would you please fix so I can continue using your services? My account userid is thabiba3@gmail.com Thank you!
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[HH#580368] Re: Direct advertising buy on Helio Host
HelioHost replied to HelioHost's topic in Email Support
Hi, Have you had a chance to review this revenue offering with the team? Please let me know if you have any questions or feedback regarding the revenue opportunity for Heliohost. Are you available for a call tomorrow or sometime early next week? Let me know what works best for you! Best, Kayla *Kayla Roberts* Sr. Business Development Executive Infolinks Media, LLC E: kayla@infolinks.com P: 1-833-INFO-LNK [image: www.infolinks.com] [image: http://resources.infolinks.com/static/email-signature/new/Facebook.png] [image: http://resources.infolinks.com/static/email-signature/new/Twitter.png] [image: http://resources.infolinks.com/static/email-signature/new/LinkedIn.png] On Mon, Feb 10, 2020 at 10:11 PM Heliohost Support wrote: > Can you provide an example ad? > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic8563 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > > -
Hello, I am contacting again that I would like to continue with my account that has been achieved due to inactive for more than 30 days. I tried on heliohost.org but it tells me to contact the support. Would you please fix so I can continue using your services? My account userid is thabiba3@gmail.com Thank you! On Tue, Oct 29, 2019, 12:40 PM Heliohost Support wrote: > Thanks for letting us know. Sent. > > Since you use Gmail, it may arrive in your spam folder. > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic7485 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
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Username: jljcksn, Server: Johnny, Main domain: jljcksn.heliohost.org My installation did not go to plan. Can you help me? See message below. Thanks. Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at webmaster@jljcksn.heliohost.org to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log. Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request. -- Warm regards. John L Jackson 443.831.3048
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Username: manec, Server: Johnny, Main domain: manec.heliohost.org Hi, I'm new to Heliohost platform and want to host my Python Django app but can't see the Add python App software. Please why is it that way and what is the solution? I'm on Johnny Server. my registered email is maneclimited@gmail.com Thank you for all you are doing for your users.
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Username: N/A, Server: N/A, Main Domain: N/A Hello, i would like to completely delete my account. Details are : Email adress : thomas.bescond.mpsi@hotmail.fr Reason : i don't use your service Thanks in advance.
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Hi there, I have a big problem. Every time I try to delete a folder it says its been deleted but when I reload the files manager it appears again, this also happens to items in the trash. What can I do? Thanks in advanced.
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Username: N/A, Server: N/A, Main Domain: N/A Hi, I have donated to heliohost for Tommy server but I did not receive the invitation link within 24 hours. Please help me on the link! My sign up email is: dang.x.hoang@live.com Thank you very much! Best regards, Dang Xuan Hoang
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Username: N/A, Server: N/A, Main Domain: N/A I donated for a tommy invite, my transaction id is 10498541HR7078546
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Username: N/A, Server: N/A, Main Domain: N/A Hi, the form at: http://theoklix.heliohost.org/et/CHAYPIP.php is abused by a phish at http://georus.angelfire.com/omlieartlqazxsw-werfcd123/Benutzerkonto.htm Please disable that redirect-form. Thank you, kind regards, Gunther NetCologne Systemadministration -- Netcologne Gesellschaft fur Telekommunikation mbH Am Coloneum 9 ; 50829 Koln Geschaftsfuhrer: Timo von Lepel, Dorothee Schumacher Vorsitzender des Aufsichtsrates: Dr. Andreas Cerbe HRB 25580, AG Koln
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Hi, Thanks for the info. I will try again later. On Mon, Feb 17, 2020, 22:55 Heliohost Support wrote: > I tested it out on my Ricky account and softaculous installed Tiny Tiny > RSS just fine. Perhaps the load was high when you tried to install it which > could cause it to take a long time or timeout entirely. You can check the > load on Ricky with this image. > > http://www.heliohost.org/load/server_load_s.gif > > Less than 10 is ideal, but I installed it with a load of 15 and it worked. > If you want a faster server with better uptime and lower load we recommend > switching to Tommy. > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic8607 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
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I just donated $1 for Tommy. How long does this take? said 24 hours, is that the max usually? On Mon, Feb 17, 2020 at 9:26 PM Heliohost Support wrote: > To move for free the basic process is:1) Backup your account. > https://johnny.heliohost.org:2083/frontend/paper_lantern/backup/index.html > You can take a full backup through cpanel, and download the resulting > zipped file.2) Delete your Johnny account. > http://www.heliohost.org/classic/support/scripts/delete If it says your > account wasn't found it's probably because you clicked submit twice.3) > Signup on Tommy. https://www.heliohost.org/signup/ Please be aware that > free Tommy signups open at midnight UTC and fill fast. Usually in less than > 10 seconds.4) Restore your backup. We recommend extracting your zipped file > from step 1 on your home pc. Then upload the public_html directory, > recreate your databases though cpanel, and restore your database backup > .sql files through phpmyadmin.If you want to save yourself all the hassle > of the above an admin can move your account for you without you needing to > delete it even if you donate $1.00 USD or more. > https://www.heliohost.org/donate/ Just let us know your transaction ID. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic8630 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
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How can I move over to Tommy? On Mon, Feb 17, 2020 at 7:42 PM Heliohost Support wrote: > This is normal for Johnny. Johnny is meant for testing and is not intended > for hosting production websites. As a result, Johnny is often overloaded, > resulting in poor performance. > > If you need your site to actually load at a reasonable speed, you should > consider moving to Tommy. Sites there usually load in just a few seconds. > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic8630 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
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Username: alternjt, Server: Johnny, Main domain: ancientsys.heliohost.org My site http://ancientsys.heliohost.org is hosted on johnny server... It often takes 30-60 seconds to load and sometimes timeout. Is this normal? I tried different browsers, etc but same results.
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[HH#580368] Re: Direct advertising buy on Helio Host
HelioHost replied to HelioHost's topic in Email Support
Hi, Bumping this to the top of your inbox. Can we hop on a call this week to discuss a direct ad buy on your site? Please let me know what time and day works best for you. Best, Kayla *Kayla Roberts* Sr. Business Development Executive Infolinks Media, LLC E: kayla@infolinks.com P: 1-833-INFO-LNK [image: www.infolinks.com] [image: http://resources.infolinks.com/static/email-signature/new/Facebook.png] [image: http://resources.infolinks.com/static/email-signature/new/Twitter.png] [image: http://resources.infolinks.com/static/email-signature/new/LinkedIn.png] On Mon, Feb 10, 2020 at 10:11 PM Heliohost Support wrote: > Can you provide an example ad? > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic8563 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > > -
I did try manual install but data wasn't updating. Gives me a dec 31 1969 last update message. I'll try again later and let you know. Thanks > >
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Username: shiro666, Server: Ricky, Main domain: darkness-project.es ________________________________ Hi I wish active my account plz How i can? I dont remember my username but my email is "tdp4_nan@outlook.com" Thank you https://i.paste.pics/de0e57c71ca75f73087c25f87f1e2cde.png [https://i.paste.pics/de0e57c71ca75f73087c25f87f1e2cde.png]
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Username: comrehab, Server: Johnny, Main domain: communityrehab.tk Is there a reason why cPanel is not loading for the referenced account? On 2/14/20, Heliohost wrote: > HelioHost Email Validation > > Hey george.kenneth.88558855, > > Thanks for creating an account with HelioHost. We're sure you'll love it > here! To continue with the account creation process please click the > validation link below to verify your email address. > > We can provide you a free domain.heliohost.org type url with the creation of > your account, but if you would like your website to be something such as > domain.com we highly recommend clicking the Namecheap banner above. To host > any domain with us just change the DNS records to ns1.heliohost.org and > ns2.heliohost.org. You can host as many different domains as you want on > your one HelioHost account so you can always add it later. > > If you didn't sign up for an account at https://www.heliohost.org/ no > further action is required and you can safely disregard this message. > > https://www.heliohost.org/validate/?v=75153bbdd7d3ba19a4a4fa055a25f1 > > Regards, > HelioHost Staff > > https://www.heliohost.org/ > http://www.helionet.org/ > > >
