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  1. Username: juliano, Server: Johnny, Main domain: juliano.heliohost.org Hello! I am trying to set up a domain but it always returns this error: " *Error:* (XID r99hgs) Sorry, the domain is already pointed to an IP address that does not appear to use DNS servers associated with this server. Please transfer the domain to this servers nameservers or have your administrator add one of its nameservers to /etc/ips.remotedns and make the proper A entries on that remote nameserver." On my domain registrar, I setup the following entries: A 64.62.211.133 A 65.19.143.3 AAAA 2001:470:1:1ee:0:0:0:2 AAAA 2001:470:1:1ee:0:0:0:1002 I did not setup directly the ns1 and ns2 because it does not allow if the domain is not already registered on heliohost. Thanks in advance, Juliano
  2. Hi , Please find the transaction id below 9K870747844864940 Thanks and Regards Sahil On Tue, 21 Jul, 2020, 6:08 PM Heliohost Support, wrote: > Can you please provide the transaction ID of the donation? > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic@498 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
  3. Username: N/A, Server: N/A, Main Domain: N/A Hello, We have discovered a phishing attack located on your network: hxxp://kngamg77.heliohost[.]org/xxl/bo.html [65.19.141.67] We previously contacted you about this issue on 2020-07-18 10:32:14 (UTC). Since our last notification, the following additional URL(s) have been dete= cted: hxxp://kngamg77.heliohost[.]org/xxl/bo.html This attack targets our customer, Microsoft, website URL https://www.micros= oft.com/. Would it be possible to have the fraudulent content, and any other associat= ed fraudulent content, taken down as soon as you are able to? Additionally, please keep the fraudulent content safe so that our customer = and law enforcement agencies can investigate this incident further once the= site is offline. More information about the detected issue is provided at https://incident.= netcraft.com/0de725c032c0/ Many thanks, Netcraft Phone: +44(0)1225 447500 Fax: +44(0)1225 448600 Netcraft Issue Number: 10510245 To contact us about updates regarding this attack, please respond to this e= mail. Please note: replies to this address will be logged, but aren't alway= s read. If you believe you have received this email in error, or you requir= e further support, please contact: takedown@netcraft.com. This mail can be parsed with x-arf tools. Visit http://www.xarf.org/ for mo= re information about x-arf.
  4. Username: k31ntran, Server: Johnny, Main domain: k31ntran.heliohost.org Hi, Can you unarchive my account? Thanks
  5. Username: N/A, Server: N/A, Main Domain: N/A Hello, my name is Sam and I Am the CEO at hostmehost.com We have a Search Engine that compares and reviews many hosting companies. We have many hosting websites and we would like to add you to our network, in order to send you fresh leads. Do you have any affiliate network so we can register to? What is the maximum commission you can pay, based on your commission and service we determine the ranking. Best Regards, Sam
  6. Username: N/A, Server: N/A, Main Domain: N/A Hi, I just signed up few days back for a production server and made a small donation too. I was supposed to wait for 24-48 hours before i get any email to process further. Its been a week almost and no luck. Please let me know if there is anything else that i have to do. Regards Sahil
  7. Username: dushy675, Server: Johnny, Main domain: dushyantkumar.com Greetings This is to bring to your kind notice that despite several attempts i am not able to login to my heliohost account which is through dushyant675@gmail.com and login id is admin@dushyantkumar.com Also Kindly check that it shows internal server error LOT OF TIMES. Kindly do the needful. Looking forward for the revert soon. Regards. Dushyant kumar
  8. Now it works ! =) Thank you so much for the help and support. Sincerely, Alex Le lun. 20 juil. 2020 a 09:12, Heliohost Support a ecrit : > Try it now. > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=40480 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
  9. Ok, thank you for your help ! =) Alex Le lun. 20 juil. 2020 a 08:42, Heliohost Support a ecrit : > It should've worked. Probably something went wrong while setting that up. > Our root admin will take a look one again soon. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=40480 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
  10. Hey, When I try to connect to the database with a software (in this case navicat postgresql) I get the following error: FATAL: no pg_hba.conf entry for host "92.148.202.154", user "rider45_hardgamer", database "rider45_ttrss", SSL off Is something wrong on my side or server side? Sincerely, Alex Le lun. 20 juil. 2020 a 07:55, Heliohost Support a ecrit : > Thank you so much for it! =) > Sincerely > Alex > Le lun. 20 juil. 2020 a 04:05, Heliohost Support a > ecrit : > > Remote access enabled. > > > > > > You may view the status of your ticket by visiting: > > > > https://www.helionet.org/index/index.php?showtopic=40480 > > > > Thank you, > > Heliohost support > > https://www.heliohost.org/ > > https://www.helionet.org/ > > > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=40480 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
  11. Thank you so much for it! =) Sincerely Alex Le lun. 20 juil. 2020 a 04:05, Heliohost Support a ecrit : > Remote access enabled. > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=40480 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
  12. Username: N/A, Server: N/A, Main Domain: N/A Hello, LuckPerms support has asked me to ask my Host to "give me more connections" with my MySQL database. https://github.com/lucko/LuckPerms/wiki/Storage-system-errors#mysql-exceeded-max-connections I am just requesting more connections so I can continue to run my server. Thanks, Jaydan. Students of SFX: If you would like any support for your wellbeing or have concerns for a friend please contact the counselling team on: makeappointment@sfx.vic.edu.au. Alternately you can access support via: Beyond Blue or Headspace [beyond Blue Support bbs2020] ________________________________ This email and any attachments may be confidential. If received in error, please contact us and delete all copies. St Francis Xavier College does not represent or warrant that the attached files are free from computer viruses or other defects. The attached files are provided, and may only be used, on the basis that the user assumes all responsibility for any loss, damage or consequence resulting directly or indirectly from the use of the attached files, whether caused by the negligence of the sender or not. The liability of St Francis Xavier College is limited in any event to either the resupply of the attached files or the cost of having the attached files resupplied. Any representations or opinions expressed in the email are those of the individual sender, and not necessarily those of St Francis Xavier College.
  13. Username: rider45, Server: Johnny, Main domain: hardgamer.heliohost.org Thank you so much! Moreover where could I find the address of the postgresql server to access it from outside ? Sincerely Le dimanche 19 juillet 2020, Heliohost Support a ecrit : > Sure, our root admin Krydos will set that up for you soon. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=40480 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > > -- Alex
  14. Username: rider45, Server: Johnny, Main domain: hardgamer.heliohost.org Hey, I just opened an account on your services and I would like to use a postgresql database on your server from an outside server. Usage will be reasonable and low. Could you allow me outside access for this database? The primary domain is: hardgamer.heliohost.org The database name is: rider45_ttrss The privileged user is: rider45_hardgamer Sincerely, Alex
  15. Username: N/A, Server: N/A, Main Domain: N/A Hi, I hope this finds you well and you don't mind my direct approach. I'm Leah from Top 10 Website Hosting. We're an independent review company providing insightful information, data, and research on the website hosting industry. All our reviews are neutral and contain up-to-date data written by professional copywriters. I'm reaching out as I've noticed that you've provided a link to one of our pages. We noticed that this link is actually a link, which means that you're not fully giving credit to our source in the eyes of search engines. I was wondering if you'd be happy to remove the element from the link? Please see details here: The source url is - https://www.helionet.org/index/topic/28402-write-a-wikipediaorg-article-about-us/ Anchor text is - https://www.top10-websitehosting.co.uk/heliohost-review/ The link url is - https://www.top10-websitehosting.co.uk/heliohost-review/ What are your thoughts on collaborating to make this happen? I really look forward to hearing from you. Thanks! Leah top10-websitehosting.co.uk
  16. Case closed, sorry my mistake. Run perfect now, repointing to NS Heliohost then reintegrate to Cloudflare. Share IP addeess Johnny and Tommy totally diffefent, once again thx for the useful clue. himapas.org SOA 3599 adel.ns.cloudflare.com dns@cloudflare.com 2034672196 10000 2400 604800 3600 himapas.org NS 21599 adel.ns.cloudflare.com himapas.org NS 21599 cleo.ns.cloudflare.com himapas.org A 299 104.28.20.100 himapas.org A 299 172.67.134.71 himapas.org A 299 104.28.21.100 himapas.org AAAA 299 2606:4700:3037::681c:1464 himapas.org AAAA 299 2606:4700:3033::ac43:8647 himapas.org AAAA 299 2606:4700:3032::681c:1564 himapas.org MX 299 0 dc-459ab1b1ce16.himapas.org www.himapas.org A 299 104.28.21.100 www.himapas.org A 299 172.67.134.71 www.himapas.org A 299 104.28.20.100 www.himapas.org AAAA 299 2606:4700:3037::681c:1464 www.himapas.org AAAA 299 2606:4700:3032::681c:1564 www.himapas.org AAAA 299 2606:4700:3033::ac43:8647 Thanks Himapas On 7/18/20, Heliohost Support wrote: > You're seeing that message because of a misconfiguration in Cloudflare. > > Please remove cloudflare and set your name servers to ns1.heliohost.org and > ns2.heliohost.org. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=40468 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
  17. My home page is designed in ASP.NET as a web application and I would like to be able to host it. On Fri, Jul 17, 2020 at 10:57 PM Heliohost Support wrote: > ASP.NET is supported on our Windows server Lily. To gain access, please > mention the specific application you need and our root admin wolstech will > set it up for you. > Do remember that doesn't have a centralized control panel like the Linux > servers. So you'll retain your Tommy account, and Lily will host the ASP > application. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic@473 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
  18. Hello, We have discovered a phishing attack located on your network: hxxp://tigonspo.heliohost[.]org/verify [65.19.141.67] We previously contacted you about this issue on 2020-07-17 04:21:17 (UTC). This attack targets our customer, Microsoft, website URL https://www.micros= oft.com/. Would it be possible to have the fraudulent content, and any other associat= ed fraudulent content, taken down as soon as you are able to? Additionally, please keep the fraudulent content safe so that our customer = and law enforcement agencies can investigate this incident further once the= site is offline. More information about the detected issue is provided at https://incident.= netcraft.com/192cbfe49528/ Many thanks, Netcraft Phone: +44(0)1225 447500 Fax: +44(0)1225 448600 Netcraft Issue Number: 10510245 To contact us about updates regarding this attack, please respond to this e= mail. Please note: replies to this address will be logged, but aren't alway= s read. If you believe you have received this email in error, or you requir= e further support, please contact: takedown@netcraft.com. This mail can be parsed with x-arf tools. Visit http://www.xarf.org/ for mo= re information about x-arf.
  19. Okay, thank you. I shall wait & be patient? Jeroen On Sat, Jul 18, 2020 at 11:48 AM Heliohost Support wrote: > Your message (VPS server donation) has been assigned the tracking ID > [HH#752662]. One of our volunteer community members will reply to your > email as soon as possible. > > Please include the string [HH#752662] in the subject of any future email > regarding this case. You may do that by simply replying to this message. > > Please be aware that our system rejects binary attachements. If you are > submitting a screenshot or attachement please post a link to the file > instead of attaching it to the email. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=40475 > > Thank you, > Heliohost Support > https://www.heliohost.org/ > https://www.helionet.org/ > > -----Original Message----- > > Return-Path: > Delivered-To: support@heliohost.org > Received: from tommy.heliohost.org > by tommy.heliohost.org with LMTP > id oKCzLn7FEl/ragEAY4nxBQ > (envelope-from ) > for ; Sat, 18 Jul 2020 09:48:46 +0000 > Return-path: > Envelope-to: support@heliohost.org > Delivery-date: Sat, 18 Jul 2020 09:48:46 +0000 > Received: from mail-qt1-f179.google.com ([209.85.160.179]:36965) > by tommy.heliohost.org with esmtps > (TLSv1.2:ECDHE-RSA-AES128-GCM-SHA256:128) > (Exim 4.92) > (envelope-from ) > id 1jwjSV-000VJa-Ev > for support@heliohost.org; Sat, 18 Jul 2020 09:48:46 +0000 > Received: by mail-qt1-f179.google.com with SMTP id d27so9522668qtg.4 > for ; Sat, 18 Jul 2020 02:48:23 -0700 (PDT) > DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; > d=gmail.com; s 161025; > h=mime-version:from:date:message-id:subject:to; > bh=3SaJpWSdAYqdrsyg4wjBOO4tQLCg94Vfd2mRT4QDlio=; > > b=GdZ7ZR58SchnyLbwAfpUpKAPgpSqyRsQU++drQmkX2KiU3/af5Lpl/BB5Yuqv9G/6E > > kKKlRbC72wt+iagfdAWXSXsaLr2UfZp5/ejzAhTuORm22mIM46Ee4/93S4tCOVwQCFMz > > Mn247ggAzIo4HxK+ondtU8NIOIQ/kb9FwEvWRQQcCa+UAPYLQr8Yo/9MeFAVwWqAEmev > > PggGFznxjtAfoLFC5e0Ar+OBDTJdcLMPc05M2evlCorSpW5U4EaRll/1k4vWmzfUdT3n > > u/l/JnNOiM0DQ02KaebXp3ooBvSkmNDusOx6BL7c9af7RnWM/JJjI3cwb55wXfhJcumA > jprw== > X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; > d=1e100.net; s 161025; > h=x-gm-message-state:mime-version:from:date:message-id:subject:to; > bh=3SaJpWSdAYqdrsyg4wjBOO4tQLCg94Vfd2mRT4QDlio=; > > b=saDfl+uEJaBnd7M+BQFtXzC3ZT8L64OVt//iMYU1darJcnySvcWGFv0rvQwup6qiZb > > 6b1X2fFHFLZBE21jMRXZOQ0ujNo2u3Ut8W3rdKedHNFFU+HwYdw3a4sXMRDVzp+g84L4 > > VZChwp+Tj68RSNTRyUoTbyqbCBcssmQT7e9qfY6fwFHolEZS9y4dpaMYZd950i5L5weB > > nuaqZhsj8E52xuJySnOUvkchBLfkKZ3vBKLLa0nwzaKQ+Yel+CM1OyZe4qzgncm0AvAq > > h9wff2zRNmntfkfHyXUeyRfVA4hBqLOjEa9rDO6fe8qIQPCwmdu4o2UlIQA4OKO5hT70 > QmYA== > X-Gm-Message-State: > AOAM530YDokqsCmYHtsD49+7d4qkCoRLRpQl8GrJhg159+uxH4AulBO+ > H7ddf8bJ/rKDaEE3m4BCSbUt1blBuejR3Ga3OjdJeDvkLTc= > X-Google-Smtp-Source: > ABdhPJzq+beKiiLPlay/Opek5ZlACXWVQUylvtaagqTrk8ufVvD91heXMjAhmPSNt0WBQvEjQGUVkZbkSMO98fwkiig= > X-Received: by 2002:ac8:4e4f:: with SMTP id > e15mr14676672qtw.347.1595065682111; > Sat, 18 Jul 2020 02:48:02 -0700 (PDT) > MIME-Version: 1.0 > From: jeroen van dongen > Date: Sat, 18 Jul 2020 11:47:47 +0200 > Message-ID: ungEAd-zFZz8CpxEtUrH-0tRc78HfLpzGQ@mail.gmail.com> > Subject: VPS server donation > To: support@heliohost.org > Content-Type: multipart/alternative; > boundary="00000000000060313a05aab42b63" > X-Spam-Status: No, score=0.9 > X-Spam-Score: 9 > X-Spam-Bar: / > X-Ham-Report: Spam detection software, running on the system " > tommy.heliohost.org", > has NOT identified this incoming email as spam. The original > message has been attached to this so you can view it or label > similar future email. If you have any questions, see > root\@localhost for details. > Content preview: Hello, I donated $10 through the VPS form ( > https://www.heliohost.org/vps/) > yesterday, from this email address (jeroenworks11@gmail.com). I'm > wondering: > did it come through? Sincerely, Jeroen > Content analysis details: (0.9 points, 5.0 required) > pts rule name description > ---- ---------------------- > -------------------------------------------------- > 0.8 BAYES_50 BODY: Bayes spam probability is 40 to 60% > [score: 0.5000] > -0.0 RCVD_IN_DNSWL_NONE RBL: Sender listed at https://www.dnswl.org/, > no trust > [209.85.160.179 listed in list.dnswl.org] > 0.0 RCVD_IN_MSPIKE_H3 RBL: Good reputation (+3) > [209.85.160.179 listed in wl.mailspike.net] > 0.2 FREEMAIL_ENVFROM_END_DIGIT Envelope-from freemail username ends > in digit > [jeroenworks11[at]gmail.com] > -0.0 SPF_PASS SPF: sender matches SPF record > 0.0 FREEMAIL_FROM Sender email is commonly abused enduser mail > provider > [jeroenworks11[at]gmail.com] > 0.0 HTML_MESSAGE BODY: HTML included in message > 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not > necessarily > valid > -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from > author's domain > -0.1 DKIM_VALID Message has at least one valid DKIM or DK > signature > -0.1 DKIM_VALID_EF Message has a valid DKIM or DK signature from > envelope-from domain > 0.0 RCVD_IN_MSPIKE_WL Mailspike good senders > X-Spam-Flag: NO > > --00000000000060313a05aab42b63 > Content-Type: text/plain; charset="UTF-8" > > Hello, > > I donated $10 through the VPS form (https://www.heliohost.org/vps/) > yesterday, from this email address (jeroenworks11@gmail.com). I'm > wondering: did it come through? > > Sincerely, > Jeroen > > --00000000000060313a05aab42b63 > Content-Type: text/html; charset="UTF-8" > Content-Transfer-Encoding: quoted-printable > > Hello, I donated $10 through the VPS > fo= > rm=C2=A0( > https://www.heliohost.o= > rg/vps/) yesterday,=C2=A0from this email address (jeroenworks11@gmail.com). I'm wondering:=C2= > =A0did it come > through? Sincerely,Jeroe= > n > > --00000000000060313a05aab42b63-- > >
  20. Username: jworks, Server: Johnny, Main domain: jworks.heliohost.org Hello, I donated $10 through the VPS form (https://www.heliohost.org/vps/) yesterday, from this email address (jeroenworks11@gmail.com). I'm wondering: did it come through? Sincerely, Jeroen
  21. Username: goman60, Server: Tommy, Main domain: gotech.heliohost.org I have an account on Tommy and want to be able to use ASP.NET, can this be enabled? My URL is gotechnow.org and gotech.heliohost.org.
  22. Username: himapas, Server: Tommy, Main domain: himapas.org Ahoy! You're seeing this page because HelioHost has not gotten about to installing and configuring your account yet. This process usually takes 24 hours, and once it is complete your website should show up properly. While the account is being created we suggest taking a look at your control panel. Configuration in progress? Thanks, Himapas On Friday, July 17, 2020, Heliohost Support wrote: > > > You're on Tommy now. Thanks for the donation. > > > > Ahoy! You're seeing this page because HelioHost has not gotten about to installing and configuring your account yet. This process usually takes 24 hours, and once it is complete your website should show up properly. While the account is being created we suggest taking a look at your control panel. > > should i wait? > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic@453 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
  23. Username: N/A, Server: N/A, Main Domain: N/A Hello, We have discovered a phishing attack located on your network: hxxp://tigonspo.heliohost[.]org/verify [65.19.141.67] This attack targets our customer, Microsoft, website URL https://www.micros= oft.com/. Would it be possible to have the fraudulent content, and any other associat= ed fraudulent content, taken down as soon as you are able to? Additionally, please keep the fraudulent content safe so that our customer = and law enforcement agencies can investigate this incident further once the= site is offline. More information about the detected issue is provided at https://incident.= netcraft.com/192cbfe49528/ Many thanks, Netcraft Phone: +44(0)1225 447500 Fax: +44(0)1225 448600 Netcraft Issue Number: 10510245 To contact us about updates regarding this attack, please respond to this e= mail. Please note: replies to this address will be logged, but aren't alway= s read. If you believe you have received this email in error, or you requir= e further support, please contact: takedown@netcraft.com. This mail can be parsed with x-arf tools. Visit http://www.xarf.org/ for mo= re information about x-arf.
  24. Thank you for your help. On Fri, Jul 17, 2020 at 3:46 AM Heliohost Support wrote: > That account is already active. If you see a queued page, please clear > your cache. > As for inactivity, in fairness to others, we are unable to do this for > free accounts. It's been offered to donors though, and I know it was also > one of the fundraiser gifts last year. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic@461 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
  25. Thanks. May please activate my account also? Also, I only have a 100MB website, is there a possibility to please remove the inactivity for 1 year for my website, please? Thank you Best regards On Fri, Jul 17, 2020 at 2:45 AM Heliohost Support wrote: > The link you sent still works but is outdated because ZeroSSL works > differently and has limits and a registration requirement now. Some others > have recommended sites like sslforfree.com to get certificates instead. > > There's a discussion about ZeroSSL alternatives on our forums that may be > of interest: > https://www.helionet.org/index/topic/40155-alternatives-for-zerosslcom-getting-lets-encrypt-certificates/?view=getnewpost > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic@461 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
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