HelioHost

Username: N/A, Server: N/A, Main Domain: N/A Hello Why the heliohost website is showing schedule maintenance for long time? What is happening? Thanks

Username: ittech689, Server: Morty, Main domain: aat.free.helioho.st Good day, why i cant access my account yesterday and now, is there any problem, when it will be accessible, thanks *Respectfully Yours,* *Alfie A. Tantay* On Tue, Apr 28, 2026, 1:53?AM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > [image: Namecheap Domains] > [image: Billing]Hey Alftantay, > > Morty is getting upgraded! Our fastest and most up-to-date server is > getting even faster and even more up-to-date. > > You're receiving this email because you have an active account on > HelioHost's Morty plan. We will be starting a major upgrade soon, and > wanted to let you know what to expect. > > What is changing: > > ? PHP: All of the versions of PHP currently available on Morty will still > be available after the upgrade. > ? Node.js: We are adding versions 25 and 24. All other versions of Node.js > currently available on Morty will remain available after the upgrade. > ? Python: We are adding version 3.14. Version 3.9 will remain the same. > Version 3.12 will be removed. > ? Django: We are adding version 6.0.4 running on Python 3.14. We are > removing version 6.0.3 running on Python 3.12. > ? Flask: We are adding version 3.1.3 running on Python 3.14. We are > removing version 3.0.3 running on Python 3.12. > > Unfortunately, we don't have a way of tracking which accounts are using > which Python modules right now. So if you're using any modules, please take > a look at https://morty2-info.heliohost.org/pyinfo/info3.14.py as soon as > possible, and request any modules that you'll need that aren't already > available. In the future, we plan to add a system for tracking which > modules each account needs, allowing us to pre-install them before an > account is moved. For now, you will need to re-request them. You can reply > to this email or click the contact support button below to let us know if > any modules you need are missing. > > Another thing to keep in mind during an upgrade like this is that your IP > address will be changing. If you use our nameservers, ns1.heliohost.org > and ns2.heliohost.org, your DNS records will be updated to the new values > for you. If you use external DNS, such as Cloudflare, you'll need to > manually update your DNS records yourself. You will receive an email with > the correct values when it's time to change them. If you don't want > downtime due to incorrect DNS records, you could temporarily use our DNS > until you're moved, and then go back to the external DNS afterwards. > > You will receive an email when your account begins its migration to the > new hardware, and a second email when the move has completed. We are taking > volunteers to be the first ones to experience the upgraded speed and > features, so if you're ready to move, let us know. If you need a little > more time to make sure your website is ready for the upgrade, let us know, > and we can move you to the end of the list too. If we don't hear from your > we will assume you're ready to move now. > > Let us know if you have any questions. > Contact Support > > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2026 Helio Networks. All rights reserved. | Unsubscribe > >

Username: mineracrc, Server: Tommy, Main domain: mineracrc.helioho.st Good afternoon; I would like to change the name of my subdomain, currently "mineracrc" and the desired change is "epicguild". I would appreciate your prompt response to this request, thank you very much. -- *Roger M. Mes?as S?nchez* *Infraestructura y Servicios T.I.* *Connectify SAC*

I am writing to request information regarding the current status of the Morty server. I understand it is currently undergoing maintenance. However, I would like to know if you have any estimate or tentative date for when the service is expected to be restored so I can plan my activities accordingly. Thank you in advance for your time and any information you can provide. Sincerely, Juan Pichardo Enviado desde Outlook para Android ________________________________

VPS number: 103, VPS ID: 603 Hello, according to https://status.heliohost.org/history/vps VPS was down 67 minutes. My VPS doesn't work for about 24 hours!! My VPS is accessible ( 65.19.154.69 ), but it seems, your DNS doesn't work - host vps103.heliohost.us can't be solved to IP. Could you fix the issue, ASAP? Thank you BR, Andr?y. ??, 1 ????. 2026??. ? 09:22 Andriy Zubriy ????: > Hello, > > Please inform why the VPS is not available and when it will be fixed. > > Thank you, > BR, Andr?y. > > > On Wed, 31 Jul 2024 at 02:00, HelioHost wrote: > >> [image: HelioHost | Community powered free hosting for everyone.] >> >> Hey Az, >> >> Please find details of the VPS below: >> >> Username: az >> Password: >> IPv4: 65.19.154.69 >> IPv6: 2001:470:1:1ee::103 >> SSH Port: 22 >> Memory: 1 GB >> CPUs: 2 >> Storage: 50 GB >> OS: Ubuntu22 >> Domain: vps103.heliohost.us >> >> If you want to run something as root, use "sudo " to run a >> single command or "sudo su" to switch to root using your password. >> >> All of the latest updates are done and everything should be good to go. >> Let us know if you'd like another free something.heliohost.us domain >> pointed at your VPS. You can host any domain you want by setting the >> domain's A record to the ipv4, and an AAAA record for the ipv6 listed above. >> >> If you have any questions don't hesitate to ask. You can reply to this >> email, post on the forums https://helionet.org/ or discord >> https://heliohost.org/chat/ with VPS questions. >> Login To VPS Dashboard >> [image: Twitter] [image: Facebook] >> [image: Phone Number] >> [image: Support Forum] [image: >> Email] >> ? 2005-2024 Helio Networks. All rights reserved. | Unsubscribe >> >> >

VPS number: 103, VPS ID: 603 Hello, Please inform why the VPS is not available and when it will be fixed. Thank you, BR, Andr?y. On Wed, 31 Jul 2024 at 02:00, HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Az, > > Please find details of the VPS below: > > Username: az > Password: > IPv4: 65.19.154.69 > IPv6: 2001:470:1:1ee::103 > SSH Port: 22 > Memory: 1 GB > CPUs: 2 > Storage: 50 GB > OS: Ubuntu22 > Domain: vps103.heliohost.us > > If you want to run something as root, use "sudo " to run a single > command or "sudo su" to switch to root using your password. > > All of the latest updates are done and everything should be good to go. > Let us know if you'd like another free something.heliohost.us domain > pointed at your VPS. You can host any domain you want by setting the > domain's A record to the ipv4, and an AAAA record for the ipv6 listed above. > > If you have any questions don't hesitate to ask. You can reply to this > email, post on the forums https://helionet.org/ or discord > https://heliohost.org/chat/ with VPS questions. > Login To VPS Dashboard > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2024 Helio Networks. All rights reserved. | Unsubscribe > >

Username: ittech689, Server: Morty, Main domain: aat.free.helioho.st Good day, why i cant access heliohost account and my web, thanks *Respectfully Yours,* *Alfie A. Tantay*

Username: softhauz, Server: Morty, Main domain: softhauz.ca Hi, Here's the list for softhauz.ca: Package Version faker 35.2.0 numpy 1.26.2+ sympy 1.14.0 matplotlib 3.10.7 chempy 0.10.1 django-countries 7.6.1 python-dotenv 1.0.1 django-auto-logout 0.5.1 softhauzwww latest Thank you ________________________________ From: HelioHost Sent: Monday, April 27, 2026 12:05 PM To: softhauz@outlook.com Subject: Morty Upgrade [HelioHost | Community powered free hosting for everyone.] [Namecheap Domains] [Billing]Hey Softhauz, Morty is getting upgraded! Our fastest and most up-to-date server is getting even faster and even more up-to-date. You're receiving this email because you have an active account on HelioHost's Morty plan. We will be starting a major upgrade soon, and wanted to let you know what to expect. What is changing: ? PHP: All of the versions of PHP currently available on Morty will still be available after the upgrade. ? Node.js: We are adding versions 25 and 24. All other versions of Node.js currently available on Morty will remain available after the upgrade. ? Python: We are adding version 3.14. Version 3.9 will remain the same. Version 3.12 will be removed. ? Django: We are adding version 6.0.4 running on Python 3.14. We are removing version 6.0.3 running on Python 3.12. ? Flask: We are adding version 3.1.3 running on Python 3.14. We are removing version 3.0.3 running on Python 3.12. Unfortunately, we don't have a way of tracking which accounts are using which Python modules right now. So if you're using any modules, please take a look at https://morty2-info.heliohost.org/pyinfo/info3.14.py as soon as possible, and request any modules that you'll need that aren't already available. In the future, we plan to add a system for tracking which modules each account needs, allowing us to pre-install them before an account is moved. For now, you will need to re-request them. You can reply to this email or click the contact support button below to let us know if any modules you need are missing. Another thing to keep in mind during an upgrade like this is that your IP address will be changing. If you use our nameservers, ns1.heliohost.org and ns2.heliohost.org, your DNS records will be updated to the new values for you. If you use external DNS, such as Cloudflare, you'll need to manually update your DNS records yourself. You will receive an email with the correct values when it's time to change them. If you don't want downtime due to incorrect DNS records, you could temporarily use our DNS until you're moved, and then go back to the external DNS afterwards. You will receive an email when your account begins its migration to the new hardware, and a second email when the move has completed. We are taking volunteers to be the first ones to experience the upgraded speed and features, so if you're ready to move, let us know. If you need a little more time to make sure your website is ready for the upgrade, let us know, and we can move you to the end of the list too. If we don't hear from your we will assume you're ready to move now. Let us know if you have any questions. Contact Support [https://heliohost.org/images/mail/email_footer_600x67.png] [Twitter] [Facebook] [Phone Number] [Support Forum] [Email] ? 2005-2026 Helio Networks. All rights reserved. | Unsubscribe

Username: softhauz, Server: Morty, Main domain: softhauz.ca Hi, Here's the list for softhauz.ca: Package Version faker 35.2.0 numpy 1.26.2+ sympy 1.14.0 matplotlib 3.10.7 chempy 0.10.1 django-countries 7.6.1 python-dotenv 1.0.1 django-auto-logout 0.5.1 softhauzwww latest Thank you ________________________________ From: HelioHost Sent: Monday, April 27, 2026 12:05 PM To: softhauz@outlook.com Subject: Morty Upgrade [HelioHost | Community powered free hosting for everyone.] [Namecheap Domains] [Billing]Hey Softhauz, Morty is getting upgraded! Our fastest and most up-to-date server is getting even faster and even more up-to-date. You're receiving this email because you have an active account on HelioHost's Morty plan. We will be starting a major upgrade soon, and wanted to let you know what to expect. What is changing: ? PHP: All of the versions of PHP currently available on Morty will still be available after the upgrade. ? Node.js: We are adding versions 25 and 24. All other versions of Node.js currently available on Morty will remain available after the upgrade. ? Python: We are adding version 3.14. Version 3.9 will remain the same. Version 3.12 will be removed. ? Django: We are adding version 6.0.4 running on Python 3.14. We are removing version 6.0.3 running on Python 3.12. ? Flask: We are adding version 3.1.3 running on Python 3.14. We are removing version 3.0.3 running on Python 3.12. Unfortunately, we don't have a way of tracking which accounts are using which Python modules right now. So if you're using any modules, please take a look at https://morty2-info.heliohost.org/pyinfo/info3.14.py as soon as possible, and request any modules that you'll need that aren't already available. In the future, we plan to add a system for tracking which modules each account needs, allowing us to pre-install them before an account is moved. For now, you will need to re-request them. You can reply to this email or click the contact support button below to let us know if any modules you need are missing. Another thing to keep in mind during an upgrade like this is that your IP address will be changing. If you use our nameservers, ns1.heliohost.org and ns2.heliohost.org, your DNS records will be updated to the new values for you. If you use external DNS, such as Cloudflare, you'll need to manually update your DNS records yourself. You will receive an email with the correct values when it's time to change them. If you don't want downtime due to incorrect DNS records, you could temporarily use our DNS until you're moved, and then go back to the external DNS afterwards. You will receive an email when your account begins its migration to the new hardware, and a second email when the move has completed. We are taking volunteers to be the first ones to experience the upgraded speed and features, so if you're ready to move, let us know. If you need a little more time to make sure your website is ready for the upgrade, let us know, and we can move you to the end of the list too. If we don't hear from your we will assume you're ready to move now. Let us know if you have any questions. Contact Support [https://heliohost.org/images/mail/email_footer_600x67.png] [Twitter] [Facebook] [Phone Number] [Support Forum] [Email] ? 2005-2026 Helio Networks. All rights reserved. | Unsubscribe

Username: dmncwrk, Server: Morty2, Main domain: dmncwrk.helioho.st Hi, thanks, great attention and care. Yes please, I'd like to start afresh with Morti. Best regards, D On Thu, 30 Apr 2026, 04:30 HelioHost Support, wrote: > Hello, > > I see you tried to sign up for a $10 Morty account yesterday, but it > failed because you already had a Tommy account. Since you unarchived your > Tommy account I moved that existing account to Morty and gave you the $12 > balance. Let us know if you'd rather reset the account and start over fresh > though. Thanks! > > HelioHost Support > http://heliohost.org > https://helionet.org > >

Username: shree21, Server: Morty, Main domain: nrchoudhari.heliohost.us Hi, Can you migrate my data to Marse VPS. I would like to go for VPS as it's fixed billing. Thank you, Nilesh Ravindra Choudhari On Wed, 29 Apr 2026, 7:46 am HelioHost Support, wrote: > Hey Shree21, > > We just wanted to advise you that your Morty account balance has been used > up. > > Your account is currently at $-0.1927. You will need to add additional > funds to your account if you wish to remain on Morty. To do that, please > send us a minimum of $5 via any of our donation methods ( > https://heliohost.org/donate/ ) and let us know the transaction number so > we can credit the account. > > You can review your account's billing history here: > https://heliohost.org/dashboard/billing/ > > If we don't receive a response within 24 hours, your account will move to > Tommy, which will make it subject to load and inactivity suspensions. > > If you have any questions or have made a donation that needs to be > credited, please reply to this email to contact support. > > HelioHost Support > https://heliohost.org > https://helionet.org >

Username: klimentwork0, Server: Morty, Main domain: familyhub.helioho.st Hi. Can you add a new domain "vorni.helioho.st". Sank

Username: turinglenditwwe, Server: Morty, Main domain: turinglen.site Hi there! I am ready to migrate and volunteer to be early if it would help yall. Happy to report any issues too. On Monday, April 27th, 2026 at 2:57 PM, HelioHost wrote: > Hey Finance, > > Morty is getting upgraded! Our fastest and most up-to-date server is getting even faster and even more up-to-date. > > You're receiving this email because you have an active account on HelioHost's Morty plan. We will be starting a major upgrade soon, and wanted to let you know what to expect. > > What is changing: > > ? PHP: All of the versions of PHP currently available on Morty will still be available after the upgrade. > ? Node.js: We are adding versions 25 and 24. All other versions of Node.js currently available on Morty will remain available after the upgrade. > ? Python: We are adding version 3.14. Version 3.9 will remain the same. Version 3.12 will be removed. > ? Django: We are adding version 6.0.4 running on Python 3.14. We are removing version 6.0.3 running on Python 3.12. > ? Flask: We are adding version 3.1.3 running on Python 3.14. We are removing version 3.0.3 running on Python 3.12. > > Unfortunately, we don't have a way of tracking which accounts are using which Python modules right now. So if you're using any modules, please take a look at https://morty2-info.heliohost.org/pyinfo/info3.14.py as soon as possible, and request any modules that you'll need that aren't already available. In the future, we plan to add a system for tracking which modules each account needs, allowing us to pre-install them before an account is moved. For now, you will need to re-request them. You can reply to this email or click the contact support button below to let us know if any modules you need are missing. > > Another thing to keep in mind during an upgrade like this is that your IP address will be changing. If you use our nameservers, ns1.heliohost.org and ns2.heliohost.org, your DNS records will be updated to the new values for you. If you use external DNS, such as Cloudflare, you'll need to manually update your DNS records yourself. You will receive an email with the correct values when it's time to change them. If you don't want downtime due to incorrect DNS records, you could temporarily use our DNS until you're moved, and then go back to the external DNS afterwards. > > You will receive an email when your account begins its migration to the new hardware, and a second email when the move has completed. We are taking volunteers to be the first ones to experience the upgraded speed and features, so if you're ready to move, let us know. If you need a little more time to make sure your website is ready for the upgrade, let us know, and we can move you to the end of the list too. If we don't hear from your we will assume you're ready to move now. > > Let us know if you have any questions. > > Contact Support > > ? 2005-2026 Helio Networks. All rights reserved. | Unsubscribe

Username: dauphinduegg, Server: Morty, Main domain: dauphinduegg.com Thanks for letting me know. I'm ready for my site to move over so feel free to include me in that initial wave - just let me know when you do so I can update my cloudfare asap On Mon, Apr 27, 2026, 1:55?PM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > [image: Namecheap Domains] > [image: Billing]Hey Cassianfeliciano, > > Morty is getting upgraded! Our fastest and most up-to-date server is > getting even faster and even more up-to-date. > > You're receiving this email because you have an active account on > HelioHost's Morty plan. We will be starting a major upgrade soon, and > wanted to let you know what to expect. > > What is changing: > > ? PHP: All of the versions of PHP currently available on Morty will still > be available after the upgrade. > ? Node.js: We are adding versions 25 and 24. All other versions of Node.js > currently available on Morty will remain available after the upgrade. > ? Python: We are adding version 3.14. Version 3.9 will remain the same. > Version 3.12 will be removed. > ? Django: We are adding version 6.0.4 running on Python 3.14. We are > removing version 6.0.3 running on Python 3.12. > ? Flask: We are adding version 3.1.3 running on Python 3.14. We are > removing version 3.0.3 running on Python 3.12. > > Unfortunately, we don't have a way of tracking which accounts are using > which Python modules right now. So if you're using any modules, please take > a look at https://morty2-info.heliohost.org/pyinfo/info3.14.py as soon as > possible, and request any modules that you'll need that aren't already > available. In the future, we plan to add a system for tracking which > modules each account needs, allowing us to pre-install them before an > account is moved. For now, you will need to re-request them. You can reply > to this email or click the contact support button below to let us know if > any modules you need are missing. > > Another thing to keep in mind during an upgrade like this is that your IP > address will be changing. If you use our nameservers, ns1.heliohost.org > and ns2.heliohost.org, your DNS records will be updated to the new values > for you. If you use external DNS, such as Cloudflare, you'll need to > manually update your DNS records yourself. You will receive an email with > the correct values when it's time to change them. If you don't want > downtime due to incorrect DNS records, you could temporarily use our DNS > until you're moved, and then go back to the external DNS afterwards. > > You will receive an email when your account begins its migration to the > new hardware, and a second email when the move has completed. We are taking > volunteers to be the first ones to experience the upgraded speed and > features, so if you're ready to move, let us know. If you need a little > more time to make sure your website is ready for the upgrade, let us know, > and we can move you to the end of the list too. If we don't hear from your > we will assume you're ready to move now. > > Let us know if you have any questions. > Contact Support > > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2026 Helio Networks. All rights reserved. | Unsubscribe > >

Username: N/A, Server: N/A, Main Domain: N/A I donate 5 usd PayPal transaction 4WE0950591840421G from paypal@w2h.org regards maurizio Il Lun 27 Apr 2026, 04:39 HelioHost Support ha scritto: > Hey W2hsystem, > > We just wanted to advise you that your Morty account balance has been used > up. > > Your account is currently at $-0.0174. You will need to add additional > funds to your account if you wish to remain on Morty. To do that, please > send us a minimum of $5 via any of our donation methods ( > https://heliohost.org/donate/ ) and let us know the transaction number so > we can credit the account. > > You can review your account's billing history here: > https://heliohost.org/dashboard/billing/ > > If we don't receive a response within 24 hours, your account will move to > Tommy, which will make it subject to load and inactivity suspensions. > > If you have any questions or have made a donation that needs to be > credited, please reply to this email to contact support. > > HelioHost Support > https://heliohost.org > https://helionet.org >

Hi, Thank you for the information. The website carcareus.com is not working now. Few days ago when the account was active it was working fine. Today again I have reactivated my account. Do I need to perform any steps so that the site will be up and running? Thank you. On Mon, Apr 27, 2026 at 1:49?AM HelioHost Support wrote: > A lot of our VPS users like to use a free control panel called Hestia that > we can install for you. It gives you a browser based control panel similar > to Plesk, but it's completely free. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=67584 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Hi, Thank you for your response. If I choose a VPS plan then will the data from Morty be transferred or I need to repeat everything? Thank you, On Mon, Apr 27, 2026 at 1:43?AM HelioHost Support wrote: > The VPS plans have dedicated memory, root SSH access, and the billing is > always the same each month, instead of varying depending on usage. You can > see the plans at https://heliohost.org/vps/ > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=67584 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Username: shree21, Server: Morty, Main domain: nrchoudhari.heliohost.us Hi, My username is *shree21*. I purchased the Morty plan for $24, but my account balance has now gone negative. Upon reviewing my billing details, I noticed that I was charged $5 on certain days. I would prefer a fixed monthly billing plan instead of daily charges. Since I am nearly finished setting up my website, I cannot afford a $5 per day cost. Could you please suggest a more suitable plan for my needs? Thank you, Nilesh R. Choudhari

Username: klimentwork0, Server: Morty, Main domain: familyhub.helioho.st Hi. Can you add a new domain "portfolio.helioho.st" or if you have not this domain can you add "kliment_portfolio.helioho.st"

Username: game00, Server: Tommy, Main domain: chillhub.helioho.st Hello. My domain chillhub.helioho.st still shows the ?Your domain should start working in about 2 hours? page after more than 2 hours. I cleared cache already. Can you please check if the domain is queued, disabled, or not linked correctly to my account?

Username: N/A, Server: N/A, Main Domain: N/A While trying to signup for the HelioHost account, though I was able to get to the sign up page, huwever, I received an error message after entering my email address and pressing submit button. Error said, we couldn't send the email. Please see the attached screenshot. Thanks and regards, Dev Arya

Username: klimentwork0, Server: Morty, Main domain: familyhub.helioho.st foxik.helioho.st can you delate this domain with all information on it. And add a new domain FlowerNest.helios.st

Hi that was from before, I didn't do anything after you asked me to get rid of those files (which I did). Also it had been turned off but maybe it started because you unsuspended my account? Feel free to delete whatever you think is in breach of your ToS. I can't login so there's nothing I can do on my end. ________________________________

Username: klimentwork0, Server: Morty, Main domain: familyhub.helioho.st Yes i want use massage-sergey.helioho.st

Username: klimentwork0, Server: Morty, Main domain: familyhub.helioho.st Can you please add a new domain. It can be " Massage-sergey". Sank