HelioHost

Username: userdieci11, Server: Morty2, Main domain: ims.helioho.st

Hello HelioHost Support,

Thank you for your prompt support and for handling the situation so fairly.
I truly appreciate it.

I'm perfectly happy to have the duplicate payment applied as an additional
two years of the Morty plan.

Alternatively, I would have been equally happy to leave the extra payment
as a small donation to support your work and the HelioHost project.

Thank you again for everything.

Kind regards,

Gent Mecaj


Il giorno dom 12 lug 2026 alle ore 23:17 HelioHost Support <
support@heliohost.org> ha scritto:

> Hello Userdieci11,
>
> We noticed that you tried to purchase a new Morty account using the same
> email address as a Tommy account, which failed because the email addresses
> needs to be unique. Then you moved your existing Tommy account to Morty. I
> went ahead and increased your Morty balance to $24 which could last up to 2
> years without overages. If you would rather have two accounts with a $12
> balance instead let us know a different email address you'd like to use for
> the second Morty account. Keep in mind you can have 15 domains on each
> Morty account so if you need 30 domains it would be best to do two
> accounts. If you only need 15 domains or less it's recommended to stay with
> 1 account. Thanks!
>
> HelioHost Support
> https://heliohost.org
> https://helionet.org
>
>

Username: N/A, Server: N/A, Main Domain: N/A

Your lifetime hosting plan's maximum validity years? Is it a real lifetime
hosting Yaha scam? No payment in the future? your lifetime hosting any
hidden charges & terms and conditions? Your lifetime hosting server's
location? & Is the server always online 99.99%? your lifetime hosting plan
upgrade in the future? Which panel did you provide with a lifetime hosting
plan? Does your lifetime hosting plan support Node.js, React, Next.js, PHP,
MySQL DB, etc.

Username: N/A, Server: N/A, Main Domain: N/A

Your Domain: https://heliohost.org Expired in 2027. How to Provide Years of
Hosting Forever? https://prnt.sc/7mT-auTerxUJ

On Sun, Jul 12, 2026 at 1:16?PM Shekhar Suman wrote:

> Your lifetime hosting plan's maximum validity years? Is it a real lifetime
> hosting Yaha scam? No payment in the future? your lifetime hosting any
> hidden charges & terms and conditions? Your lifetime hosting server's
> location? & Is the server always online 99.99%? your lifetime hosting plan
> upgrade in the future? Which panel did you provide with a lifetime hosting
> plan? Does your lifetime hosting plan support Node.js, React, Next.js, PHP,
> MySQL DB, etc.
>

Username: N/A, Server: N/A, Main Domain: N/A

Dear Support,
The below link contains an old URL containing my email and domain name. I
respectfully request the removal of this thread or my domain & email.

helionet [.]
org/index/topic/28523-hh31058-server-ricky-down-help-me-shift-my-site-please/

Thank you very much for your time and attention.

Regards

Payment done.


Transcation id:
0x8402118ab53e37a353ebadad4900cb1d2fe22963fa1ac759cfebdebd0212804d


Thank you.

Le jeu. 9 juil. 2026, 17:59, HelioHost Support a
?crit :

> You can send us USDT via the Ethereum network with this address
> 0x914e6880B148655BeD1f48C060eEf49F688EA762
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=68529
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>

Hello,

I found your USDC address on the /donation page, but I am not sure which
blockchain network it belongs to.

I understand that Coinbase is the platform where the wallet was created,
but that does not indicate which network should be used for USDC transfers.

Could you please check, or ask the person who created the wallet, which
network should be used for sending USDC?

For example:

- Ethereum (ERC-20)
- BNB Smart Chain (BEP-20)
- Polygon
- Base
- Arbitrum
- Optimism
- Avalanche
- Solana
- or another network.

This information is very important to ensure that the transfer is made on
the correct network and to avoid any issues.

Thank you very much for your help, and I apologize for the inconvenience.


Kind regards,

Odilon

Le jeu. 9 juil. 2026, 15:33, HelioHost Support a
?crit :

> We take USDC (note that's with a C, Coinbase's coin), not USDT (which
> we've never accepted to my knowledge). A full list of crypto addresses for
> the coins we officially accept is shown here towards the bottom of the
> page: https://heliohost.org/donate/ . If you decide to pay via crypto,
> please let us know when the payment has been sent so we can get you
> upgraded to Morty. You'll need to provide coin name and txid after payment
> so we can locate the transaction and manually process an upgrade for you.
> I've gone ahead and unsuspended both of you in the meantime until you can
> get the payment in.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=68529
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>

Username: mgunlock, Server: Johnny, Main domain: dagounlock.tk

Hello HelioHost Team,

I hope you are doing well.

I received the notification that my account and my brother's account were
*suspended*.

I believe this happened because we both use the *same home Wi-Fi connection*,
so our accounts appear to be connecting from the same IP address.

We do not have duplicate accounts. We each have our own account:

- *mgunlock*
- *diarykely*

To avoid this issue in the future, we are both planning to upgrade our
accounts to the *Morty* plan for one year.

However, I no longer remember your USDT payment address. We previously
purchased one Morty subscription for one of our accounts, but I cannot find
the payment details anymore.


Could you please send us your *USDT (TRC20)* payment address again?

Also, is it possible to pay *20 USDT* to cover a *1-year Morty subscription
for each of our two accounts*?

Thank you very much for your assistance. I look forward to your reply.


Kind regards,

Odilon

Le mer. 8 juil. 2026 ? 07:40, HelioHost a ?crit :

> [image: HelioHost | Community powered free hosting for everyone.]
>
> Hey Mgunlock,
>
> We have noticed a new login to your account that may indicate a violation
> our Terms of Service. If you didn't read our Terms during the creation of
> your account you may do so now by going to https://heliohost.org/terms/
>
> Sometimes this can be triggered erroneously by one of the following:
>
> ? Multiple family members creating an account from the same internet
> connection.
> ? Logging in from a school internet connection where another student also
> has an account.
> ? Logging in from a work internet connection where a coworker also has an
> account.
> ? Maintaining an account for someone else.
>
> In the last year, 60% of the accounts we were forced to suspend were
> because people didn't read the first line in our Terms of Service and
> created more than one account without getting permission in advance. This
> applies to both our free Johnny accounts and donor Tommy accounts. If you'd
> like to have more than one account you may do so by moving your accounts to
> our Morty plan which does not have a limit.
>
> Since we're a small non-profit organization funded primarily by donations
> we don't have a huge budget to purchase an unlimited number of servers to
> keep up with the demand for accounts. We turn away hundreds of people every
> day who would love to have an account, but we can't host their website
> because our servers are so full. We don't think it's fair for some people
> to have more than one account, while at the same time, so many other people
> aren't able to have an account at all.
>
> If you did create more than one account, just let us know which one you'd
> like to keep, or explain what the situation is. You can reply to this email
> or click the Contact Support button below to let us know how we can help.
> Please respond to this within the next 24 hours to avoid any downtime for
> your website(s). Thanks.
> Contact Support
>
> [image: Twitter] [image: Facebook]
> [image: Phone Number]
> <+1-802-884-3546> [image: Support Forum] [image:
> Email]
> ? 2005-2026 Helio Networks. All rights reserved. | Unsubscribe
>
>

Username: programasherrera, Server: Johnny, Main domain: iglesiascristianainternacionalaposentoalto.helioho.st

Solicito si es posible desbloquear la direcci?n IP 191.110.88.141 ya que
por un trafico malicioso excesivo del cual fui informado por correo me la
han bloqueado y no tengo acceso a mis p?ginas creadas las cuales eran: i
glesiascristianainternacionalaposentoalto.helioho.st
y
programasherrera.helioho.st agradezco su colaboraci?n y apoyo en este tema,
gracias.

Translation:

I would like to request that IP address 191.110.88.141 be unblocked, if possible. It was blocked due to excessive malicious traffic—an issue I was notified about via email—and I currently have no access to the sites I created: iglesiascristianainternacionalaposentoalto.helioho.st and programasherrera.helioho.st. I appreciate your assistance and support with this matter. Thank you.

El mi?, 1 jul 2026 a la(s) 8:30?a.m., HelioNet (admin@helionet.org)
escribi?:

> [image: HelioNet]
>
> *Hi programasherrera,*
>
> Welcome back! We've noticed your account has been inactive for a while,
> and we just wanted to make sure it's really you.
>
> *Device*
> [image: Windows] Windows
> *Browser*
> [image: Chrome] Chrome
> *Estimated Location** Bogot? (Suba), Bogota D.C., 111111, Colombia
> * Locations are approximate and may include nearby towns, especially on a
> mobile network. In some cases, the location may be unknown or not accurate,
> especially if the connection was made through a VPN.
> If this was you, please ignore this email. Otherwise, you should secure
> your account immediately.
>
> Review Activity & Secure Account
>
> If you no longer require an account at HelioNet, you can request account
> deletion
> .
>
> [image: facebook]
> [image:
> x]
> [image:
> youtube]
> [image:
> github]
> [image:
> instagram]
>
> HelioNet
>

Thanks, it worked.

On Sat, Jul 4, 2026 at 11:03?PM HelioHost Support
wrote:

> Try this link
> https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=6H7LB9B3XXMT8
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=68499
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>

I want to add 5 dollars

On Sat, Jul 4, 2026 at 10:43?PM HelioHost Support
wrote:

> Sure, would you like to add $5, $10, or $19?
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=68499
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>

Username: engrprimusapps, Server: Johnny, Main domain: nizeman.com

Can I make payment to return to previous set up
On Sat, Jul 4, 2026 at 10:29?PM HelioHost wrote:

> [image: HelioHost | Community powered free hosting for everyone.]
>
> Hey Engrprimusapps,
>
> We have begun moving your account to the new server.
>
> After your account is moved your IPv4 and IPv6 of your domains will be
> different. If you use our nameservers, ns1.heliohost.org and
> ns2.heliohost.org, these DNS records will be updated automatically. If
> you use external DNS, such as Cloudflare, you'll need to update the DNS
> records yourself. Once the account transfer has finished you will receive
> another email with the A record and AAAA record values to use.
>
> We recommend delaying any changes you intend to make to your account or
> your website until after the move has been completed because the changes
> may be lost. It's also probably best if you avoid logging in to your
> account at all until you receive the next email notifying you that the move
> has been completed as well.
>
> Due to DNS caching, it could take up to 6 hours for your website to be
> fully moved to the new server. This means that if you make changes to your
> website, and your internet connection still has the old A record or AAAA
> record cached, you could continue seeing the old website without the new
> changes for up to 6 hours.
>
> Python modules aren't currently transferred with your account to the new
> server, so if your Python scripts stop working after being moved you may
> need to request the modules again.
>
> Please let us know if you run into any issues, or have any questions
> regarding the account move. You can reply to this email, contact us on our
> forum at helionet.org or chat with us at heliohost.org/chat
> Contact Support
>
> [image: Twitter] [image: Facebook]
> [image: Phone Number]
> <+1-802-884-3546> [image: Support Forum] [image:
> Email]
> ? 2005-2026 Helio Networks. All rights reserved. | Unsubscribe
>
>

Alright, don't delete it; just delete the backup files on the hosting
server. That will free up enough space without affecting the website
files?especially peonyeg.com. Thanks for the help.

?? ?????? ? ????? ????, ??:?? ? HelioHost Support
???:

> Since rvan.net is your main domain you'll need to do a reset to remove
> it. A reset deletes all your files and restored your account to the default
> empty state, and allows you to set a new main domain. We recommend making
> sure you have a backup of everything you need prior to starting the
> rebuild. Let us know if you're ready to do the reset or if you have any
> questions.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=68496
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>

Alright, don't delete it; just delete the backup files on the hosting
server. That will free up enough space without affecting the website
files?especially peonyeg.com. Thanks for the help.

?????? ?????? 4 ????? 2026? ??? ?? HelioHost Support >:

> Since rvan.net is your main domain you'll need to do a reset to remove
> it. A reset deletes all your files and restored your account to the default
> empty state, and allows you to set a new main domain. We recommend making
> sure you have a backup of everything you need prior to starting the
> rebuild. Let us know if you're ready to do the reset or if you have any
> questions.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=68496
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>

Username: mohamedabdelshaf, Server: Johnny, Main domain: rvan.net

Hello, I would like to delete the domain rvan.net and remove the backups to
free up space, while keeping only the domain peonyeg.com.

Username: euclisio, Server: Johnny, Main domain: amproducoeseventos.com.br

The main domain synops.com.br and the domain amproducoeseventos.com.br,
which had previously been deleted, were reactivated when the account was
restored, but without losing the website or the current domain. Thank you.

Traduzido com o DeepL (https://dee.pl/apps)

Username: alfrededison, Server: Tommy, Main domain: alfrededison.helioho.st

Also, the domain DNS has a problem. I can't access my site
http://alfrededison.helioho.st/
Please fix it. Thanks

-----
Nguy?n ??c Hi?u
Tel: 034 814 3780

Username: N/A, Server: N/A, Main Domain: N/A

Hello
Why this is happening to me what is the issue ? Is it from my python script code or server ?
This is my tommy account: m.immobile146@passinbox.com
Plz advice

Thanks

Username: N/A, Server: N/A, Main Domain: N/A

Hello HelioHost, I have registered an account on Tommy called
chronobreakers with $7 donation. This first account is for a joint project
between me and my friend. I would like to make a second account on Tommy
with the $2 donation for my personal stuff, so that way it doesn't
conflict. I will not use much CPU power on my secondary account because it
won't be running anything crazy. Thank you in advance, HelioHost is awesome

Yes, I checked within Plesk (it wasn't there) and then I checked the heliohost.org/backup and I'm not sure whether that link refers to making the snapshot of the current state or if it's something that you snapshotted in the past. If it was a backup that you did, then I kindly ask you to remove it.

May I also request that you delete this support thread as well on the forum because it's showing both my email address and the domain name in the open, or if it's not possible, then please anonymize both.

Thank you!
On Sunday, June 28th, 2026 at 17:30, HelioHost Support wrote:

> Did you check for the backup at the provided link https://heliohost.org/backup or in Plesk? You wouldn't be able to see the backup we're referring to within Plesk.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=68450
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/

Thank you. All seems to be working well. I cannot however see the backup you supposedly made, and either way I don't need any. If you can access any hidden backups then please delete those for me.

On Sunday, June 28th, 2026 at 13:01, HelioHost Support wrote:

> I've changed the main domain on your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Changing_Your_Main_Domain#Custom_Domains If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache Since there is a risk of data loss when main domains are changed, I made a full account backup for you before I made the changes, in case you need any files from the old domain. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups If you cannot access the links above, please let us know the IP address shown on the error page. Thanks!
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=68450
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/

Username: anithan, Server: Tommy, Main domain: <removed>.helioho.st

Good day. For the account anithan registered to <removed>@proton.me I would like to have a custom domain added:

<removed>.love

I wouldn't need a helioho.st domain at all.

Thanks,
Ani
 

Username: jumonjii, Server: Johnny, Main domain: funstuff.heliohost.us

Hello -
I tried to restore a backup of my account and it said to contact support because it was unable to restore it from trj backup file.
- Chris

Sent from AOL on Android

Username: ygesher, Server: Morty2, Main domain: ygesher.helioho.st

Hi, since the server move my heliohost subdomain is no longer connected (
ygesher.heliohost.st). I don't see anywhere I have access to the DNS
records. Thanks for your help

On Tue, May 12, 2026 at 1:28?AM HelioHost wrote:

> [image: HelioHost | Community powered free hosting for everyone.]
>
> Hey Ygesher,
>
> Your account has been moved to the new server!
>
> Keep in mind that your IPv4 address and IPv6 address have also changed. If
> you use our nameservers the DNS records have already been updated for you,
> but if you use external DNS, such as Cloudflare, you'll need to login to
> their system to update your DNS records yourself as listed below.
>
> A record = 65.19.154.93
> AAAA record = 2001:470:1:1ee::1011
>
> You may need to update other DNS records such as SPF, MX, DKIM too since
> your account will be on a new IP. If you use remote database connections,
> FTP, SMTP, IMAP, and other services those values may need to be updated as
> well.
>
> Due to DNS caching, it could take up to 4 hours for your website to be
> fully moved to the new server. This means that if you make changes to your
> website, and your internet connection still has the old A record or AAAA
> record cached, you could continue seeing the old website without the new
> changes for up to 4 hours.
>
> As always, we recommend logging in to your account on our main
> heliohost.org website using the 'Login Now' button below. Logging in from
> any other URL could cause your account to be deactivated due to logins not
> being counted, or various error messages. If you log in from this
> recommended URL it will use the correct server. If you're having trouble
> logging in after the move, make sure you're logging in at heliohost.org,
> not some other URL.
>
> Please let us know if you notice any speed improvements, run into any
> issues, or have any questions. You can reply to this email, contact us on
> our forum at https://helionet.org/ or chat with us at
> https://heliohost.org/chat/
> Login Now
> [image: Twitter] [image: Facebook]
> [image: Phone Number]
> <+1-802-884-3546> [image: Support Forum] [image:
> Email]
> ? 2005-2026 Helio Networks. All rights reserved. | Unsubscribe
>
>

Yes, thank you!

On Sun, Jun 21, 2026 at 1:35?AM HelioHost Support
wrote:

> Unblocked. Can you access the wiki now? https://wiki.helionet.org/
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=68383
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>

Username: needlepit, Server: Tommy, Main domain: finalboy.helioho.st

Hello HelioHost team,

I noticed that I can't see your Wiki page and it displays "IP Range Rate
Limited." I access your Wiki occasionally to reference information, and I
would like to be unblocked. My IP address is 175.158.55.24. Thank you.