Byron

Done. You should now be able to log in and your website should start working within 12 hours.

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...

Done You're on Tommy now. http://todo.heliohost.org/ If you see a 404 error or a Johnny queued page please clear your browser cache and flush your os dns records. Thank you for your donation. We really appreciate it.

Moving...

Ok thanks!

This support request is being escalated to Krydos. @Krydos - when I try to unarchive his account, I get "Archive not found."

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...

Done. You should now be able to log in and your website should start working within 12 hours.

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...

Sent. Thank you for your donation.

Your account was suspended for sending too many emails. To help fight spam, we limit accounts to about 50 emails per day. Please ensure that you send no more than 50 emails per day. If you need assistance with finding the source of the emails, feel free to ask, we'll be glad to help! Your account has been unsuspended.

Done. You should now be able to log in and your website should start working within 12 hours.

Did you follow Krydos instructions? Unblocked

Do you know what ip it was that got blocked?

Unblocked

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohost.org/partners/hostgator

Unblocked

Done. You should now be able to log in and your website should start working within 12 hours.

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...

Done. You should now be able to log in and your website should start working within 12 hours.

I'm not seeing any transactions with that email address or id number.

Yes. I go to this page and it gives me a dropdown menu to choose what to search by and nothing comes up with that id. https://www.paypal.com/businessexp/transactions

Can you provide the email address you donated with?

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...