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Byron

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Everything posted by Byron

  1. Done. You should now be able to log in and your website should be working again.
  2. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  3. Please see the news: https://www.helionet.org/index/forum/1-news/
  4. Please see the news: https://www.helionet.org/index/forum/1-news/
  5. Please post the following information: Your cPanel username Your main domain The server that you are on
  6. Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohost.org/partners/hostgator
  7. Done. You should now be able to log in and your website should be working again.
  8. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  9. Please see this thread: https://www.helionet.org/index/topic/32759-johnny-backups/
  10. We've had some problems with the Johnny server. Please try logging in again and also see this post: https://www.helionet.org/index/topic/32759-johnny-backups/ If you still have problems post back.
  11. Please see this topic: https://www.helionet.org/index/topic/32759-johnny-backups/
  12. Reason for suspension: Causing high server load. 1953% more cpu than #2. Escalating to Krydos.
  13. Need to wait until Johnny is more stable. Sorry for the inconvenience.
  14. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  15. Your account was deleted due to lack of space. When we run out of space on a server the oldest accounts are deleted to make room for people who are actually using their account. Sorry for the inconvenience. I have sent a Tommy invite to your contact email address so you can create a new account, and restore your most recent backup.
  16. Done. You should now be able to log in and your website should start working within 12 hours.
  17. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  18. You have an account on Tommy with the email you donated with.
  19. Your account is working for me, please clear your cache.
  20. That account is suspended for Phishing. HelioHost does not tolerate phishing activity of any kind, and for security reasons will not unsuspend, back up, or delete an account that was involved in phishing. You will need to create a new account and restore any backup you may have. Please be aware that you will not be able to reuse any domains on your suspended account, and will need to pick a new username. We apologize for any inconvenience this may have caused.
  21. Done. You should now be able to log in and your website should start working within 12 hours.
  22. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
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