Byron
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Posts
9,153 -
Joined
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Last visited
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Days Won
146
Everything posted by Byron
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This support request is being escalated to our root admin.
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Please check your transaction id and make sure it's right or post the email you donated with.
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Done. You should now be able to log in and your website should be working again.
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Unarchiving...
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Did you donate using PayPal?
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Done. You're on Tommy now. Give it a little while to resolve. If you see a 404 error or a Johnny queued page please clear your browser cache and flush your os dns records. Thank you for your donation. We really appreciate it.
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Unarchived
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Moving...
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It was archived. Is this your domain? amermoon.heliohost.org
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Done. You should now be able to log in and your website should start working within 2 hours.
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Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
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Done. You should now be able to log in and your website should be working again.
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Unarchiving...
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Done. Your on the Johnny server.
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Unarchiving....
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@wolstech - I deleted the first Johnny account that had the same email as the donation email: fitztian.heliohost.org, so he must have had 3 accounts.
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Looks like your up and working now.
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The other Johnny account was inactive. Anyway you should be able to login to the se2 account real soon.
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You had another Johnny account that was registered with the same email you donated with and I moved it by mistake. I'm moving the se2 account now.
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Give me a minute
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You're on Tommy now. If you see a 404 error or a Johnny queued page please clear your browser cache and flush your os dns records. Thank you for your donation. We really appreciate it.
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Moving...
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Done. You should now be able to log in and your website should be working again.
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Unarchiving...
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[Solved] Moving server request - Transaction ID: 49X02772E86203015
Byron replied to nkhanh's topic in Escalated Requests
You're on Tommy now. Give it a few minutes to work. If you see a 404 error or a Johnny queued page please clear your browser cache and flush your os dns records. Thank you for your donation. We really appreciate it.
