juris

i'm on starlink. depending on the location of their point of presence which is not fixed, i may look like i'm on a vpn...

hi everyone, i received yesterday a mail saying that i may have violated the terms of service because: ● Multiple family members creating an account from the same internet connection. ● Logging in from a school internet connection where another student also has an account. ● Logging in from a work internet connection where a coworker also has an account. ● Maintaining an account for someone else. can you give me more information about it? i connect only from home. i have had only one account for years and it is barely used lol. i live alone so nobody could have created an account or use my connection to create an account. and i am not obviously maintaining an account for someone else. can you please confirm that i have no issue with my account? thanks!

oh ok. as long as gmail can get them through pop3, I guess it's fine. Thanks a lot kazvee, wolstech and krydos.

yup, i used the domain as advised in the plesk manual mail clients configuration. i changed it to tommy and it's working fine now. btw, is there an issue with roundcube? i get 504 gateway time out since this morning. thanks for the help!

is there an issue connecting to the smtp server with gmail? i cant login on port 465, either with SSL nor TLS.

thank you very much for your help

you'd be awesome if you could hide my domain in the post. i tried but I couldn't. thank you.

hi krydos and kazvee, 10/10 https://www.mail-tester.com/test-gq00bxp27 thank you very much! if i'm not wrong, i used to config gmail to get them through imap. or is there an another way? thx

i tried to send an email to my gmail account and it was blocked. here is the diag code: Action: failed Status: 5.7.26 Remote-MTA: dns; gmail-smtp-in.l.google.com Diagnostic-Code: smtp; 550-5.7.26 Your email has been blocked because the sender is unauthenticated. 550-5.7.26 Gmail requires all senders to authenticate with either SPF or DKIM. 550-5.7.26 550-5.7.26 Authentication results: 550-5.7.26 DKIM = did not pass 550-5.7.26 SPF [Redacted by KazVee as per user's request] with ip: [65.19.154.90] = did not pass 550-5.7.26 550-5.7.26 For instructions on setting up authentication, go to 550 5.7.26 https://support.google.com/mail/answer/81126#authentication d9443c01a7336-2291eee2f8csi102997585ad.132 - gsmtp can you please setup the spf, dkim and dmarc? https://www.mail-tester.com/test-fv95ppt89

thank you very much, you're awesome. last time my account was suspended, it was because I made it transfer every mail I was receiving on the main domain mail to my gmail account. if I'm not wrong, krydos told me that the limit was 50 mails a day. did that change? is there a work-around so I don't have to check the mail on the heliohost webmail?

yes please keep them private

thanks. yes keeping it like it is right is simpler. would you mind deleting this thread? thanks you.

would it create any problem later if i change the main domain to [ Redacted by KazVee as per user's request ]?

thanks a lot! do we have to ask here if we want to add a subdomain? for example [ Redacted by KazVee as per user's request ].helioho.st? or [ Redacted by KazVee as per user's request ] ? can we add a new domain provided it's available? for example [ Redacted by KazVee as per user's request ].helioho.st? does [ Redacted by KazVee as per user's request ].helioho.st have to remain active to use the other domains? thanks!

Hi everyone, Can you please add my domain: [ Redacted by KazVee as per user's request ] what are the available domain names on heliohost? thank you!