vr1988

Oh okay. Website is running fine now.

Closing topic.

Thank you!

Hi,

My website's database keeps getting deleted. Please check if there is something I need to be done.

Username - malayale

Server - Stevie

Thank you

Username - malayale

Server - Stevie

Domain - www.malayalee.heliohost.org

I think my account is suspended. Please resolve this issue.

Thankyou!

Thank you so much. I have my website back online now.

I used to login the server every 30 days... was busy for a few months. I'll see that this won't happen again.

You may now close the topic as my issue has been resolved.

Thank you

Username - malayale

Server - Stevie

Website - www.malayalee.heliohost.org

I would like to know why my account has been suspended?

I could find any error logs related to SQL or database. That might be a server issue as you have mentioned.

I will let you guys know if the issue persists.

Thanks for the reply

Hi guys,

I'm experiencing a sql error on my forum frequently. I'm not sure whether it's the forum's fault or server fault.

username - malayale

server - stevie

Screenshot

Please help me regarding this issue. :(/&--#62;

Thank you Krydos.

Regarding HTML.Exploit.CVE_2013_3120, kindly go through this >> http://community.invisionpower.com/topic/388452-htmlexploitcve-2013-3120-on-ipseditorjs/

I have scanned the folder "Forums" with my antivirus (avast internet security) but couldn't find anything. It will be really helpful if you could provide information on the file, so that I can check for myself.

Username - malayale

Server - Stevie

Domain - www.malayalee.heliohost.org

Let me know what the issue is.

No, thank you for letting me know about this. I will do a clean installation now.

I have found those files and have deleted them all.

I'm going to delete everything from the server and will do a clean installation.

My account is suspended again

Account name - malayale

Server - Stevie

Website - www.malayalee.heliohost.org

Website is online now. I'm checking for the flaws that might have caused this issue.

Thank you

FTP or Cpanel was not available for me at that time to clear the malware.

Still the website is suspended. I tried clearing the cache but no luck.

I have installed some addons. How can I find which addon is causing this issue?

Please make the website online so that I can check for the infected files.

I don't know how this happened.

How can I check the file when it is suspended. Can't access files through FTP or Cpanel.

If you could unsuspend the account, I can check that and make the necessary changes.

/home1/malayale/wp-conf.php

The file has been deleted. Please check it for yourself and kindly don't deactivate/suspend my account.

Sure. No issues.

I don't know how it happened. I have installed some modifications. I'm a newbie in hosting however i will download the backup and will check it.

Thank you.

I have scanned the files using Avast IS 7 and it gave 7 positive results.

Removed the 7 files from server. If you could help me with the 8th infected file, that would be really helpful

Hi,

I have been using your free hosting service for more than a year now but today when I check my website, it says it has been suspended.

I was very happy with your service until now and I have recommended people to go for Helihost for their hosting needs.

My website is just a low traffic one.. which has less than 20 members. Among which only 3 are usually active including me.

I'm not sure why my account has been suspended. I hope the concerned authorities will make the necessary steps and will unsuspend my account.

Account Username - malayale

Server - Stevie

Site link - www.malayalee.heliohost.org

Thank you