janinalejo

Thanks for the answer!. It's a little bit confusing. A few weeks ago i've received an email from Heliohost, telling me that i'd to login, if not my account was going to be deleted. And of course, i followed the instructions. Is there any possibilities to renew my account? If i create a new account, do i have to configure and upload all the files again?

Hi, My account was suspended some days ago, and i don't know why. Here is my info: Username: ajanin Server: Johnny Domain: ciyne.com.ar Thanks, Alejo

Hi, I've a little problem with my site. I'm moving an entire site from another server. I've just configured the settings.php file, and my page shows this error: "The mysqli error was: Access denied for user 'ajanin_ciyne'@'johnny.heliohost.org' (using password: YES)". I've checked several times the password, the username and the login password, but no success yet. My user is added to the database. This one is the code line in settings.php: "$db_url = 'mysqli://ajanin_ciyne:XXXXXXXX@johnny.heliohost.org/ajanin_ciyne';" (the XXXXXXXX just hides my password) I've tried changing the "mysqli" for "mysql", but still remains the same error. My site: www.ciyne.com.ar I would really appreciate if someone could help me. Thanks, Alejo