sumitprosoft

Heliohost IT Team,

Johnny server is down last 2 days?

Could you please bring back this server.I have hosted my website "astrodpverma.com" on johnney server.

May I know the ETA for this?

Please do the needful

Regards

Sumit

<div>Dear Sir,</div>

<div> </div>

<div>I am trying to Log in to "http://astrodpverma.com/cpanel" and after giving correct User ID and password , sometimes it is saying that IP address has changed and sometimes logged in successfully. </div>

<div> </div>

<div>After successfully logijn ,when I clicked on "File Manager" link , again it is saying that Login again.</div>

<div> </div>

<div> </div>

<div>I am facing this Problem last 3 months.Even I am not able to reset password.I clicked "Reset Password" but did not get confirmation code in my email.</div>

<div> </div>

<div>Please help me.</div>

<div> </div>

<div>User Id - sumedha</div>

<div> </div>

<div>Hosted Domain : www.astrodpverma.com</div>

<div> </div>

<div>Server - Johnney</div>

<div> </div>

<div>Thank you in advance .</div>

<div> </div>

<div>Regards</div>

<div>Sumit</div>

<div> </div>

<div>Dear Sir,</div>

<div> </div>

<div>I am trying to Log in to "http://astrodpverma.com/cpanel" and after giving correct User ID and password , sometimes it is saying that IP address has changed and sometimes logged in successfully. </div>

<div> </div>

<div>After successfully logijn ,when I clicked on "File Manager" link , again it is saying that Login again.</div>

<div> </div>

<div> </div>

<div>I am facing this Problem last 3 months.Even I am not able to reset password.I clicked "Reset Password" but did not get confirmation code in my email.</div>

<div> </div>

<div>Please help me.</div>

<div> </div>

<div>User Id - sumedha</div>

<div> </div>

<div>Hosted Domain : www.astrodpverma.com</div>

<div> </div>

<div>Server - Johnney</div>

<div> </div>

<div>Thank you in advance .</div>

<div> </div>

<div>Regards</div>

<div>Sumit</div>

<div> </div>

Dear Sir,

I am trying to Log in to "http://astrodpverma.com/cpanel" and after giving correct User ID and password , it is saying that "IP address has changed" and sometimes logged in successfully.

After successfully login ,when I clicked on "File Manager" link , again it is saying that Login again and new Login window is opening .

User Id - sumedha

Hosted Domain : www.astrodpverma.com

Server - Johnney

I am facing this Problem last 3 months.

Even I am not able to reset password.I clicked "Reset Password" but did not get confirmation code in my registered email.

Please help me.

Thank you in advance .

Regards

Sumit

Hi Heliohost Team,

My account ( "sumedha") has been suspended.I got an email from you that "Heliohost account Inactive" on Jun 21,2013 but when I am clicking Renewal link (http://www.heliohost.org/home/support/scripts/renew) and giving my user name, its saying account is not existing.

Could you please activate my account?

Here are the required info:

Username- sumedha

Server - johnny

Domain- www.astrodpverma.com

Regards

Sumit

MD,USA

Hi Heliohost Team,

I have hosted a website ( domain - www.astrodpverma.com) on stevie/Jonny.

My user Name is- parthk

Somehow I did not logged in my account within 30 days and it has suspended now.

Now I would like to re-host this website.I am trying to signup new account but its not allowing me.

Could you please help me on this?

FYI:Last time astrodpverma.com was parked on top of astrodpverma.heliohost.org.

Appreciate your help on this.

Regards

Sumit Sinha

Email- sumitprosoft@gmail.com

Mobile:+1 650 215 8776

Hi Heliohost Admin,

I have forgotten my user name and not able to login in cpanel hence site is going to queued page.

Domain - www.astrodpverma.com

Could you please delete existing account from your end so that I could create a new account and host my site once again on heliohost?

When I m trying to create new account then getting below message-

Your hosting account at HelioHost has encountered an error during installation. The error is:

Sorry, a DNS entry for astrodpverma.com already exists, please delete it first (from all servers in the dns cluster)

Thanks

Sumit

Hi

My account as been suspended. I forgot my user name.

My domain name is- astrodpverma.com

Could you please let me know the user name or delete this account permanentely so that I can create another new account.

Please let meknow if you have any questions.

Regards

Sumit

Hi Heliohost Team,

I forgot my user name.My domain name is astrodpverma.com

Could you please help me?

Regards

Sumit