Hi,   
I am new to HelioHost.  My site works OK, then UK AM time today and yesterday, it will not load.  I think the server is Stevie.  Does the server go down for back-up at these times?  or is there a setting that I need to configure.  Please help.  Yesterday, it came back up fine.  ftp and cpanel work OK.   Can anyone help?   
Much appreciated