just wait m8 its not easy for me too,
i trust helio stuff members, its the only place you can get soupprt from any other host.
its really good that we got here a forum to speak out !
just sit & enjoy free hosting as you can. wait & hope for the best.
i will helped too if can ,
starting 2 hours ago server run good condition a bit lags after 15 min but better than day erlier.