Hello,
Regarding Johnny's recent reset, the support team has stated that MySQL databases are sometimes not fully recoverable in a standard .sql format. This is usually why they might be missing from the regular backup files you downloaded.
However, the raw server files (such as .frm and .ibd table structures) might still be stored on the server's backend. If you know the exact names of your old databases, please reply with them here. A Root Administrator can check the system to see if those raw files are available for you.
Let's keep this thread open for an admin to look into your files!
